Per-pair page

ClickUp + Intercom: customer conversations into actionable work.

Create ClickUp tasks from Intercom conversations that need engineering or product follow-up, and post resolution back as Intercom replies.

Connect ClickUp and Intercom See reverse direction

Trigger app

ClickUp as the trigger

Workflows fire when something happens in ClickUp.

See all 6 triggers →

Action app

Intercom as the action

Workflows do something in Intercom, instantly.

See all 20 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

ClickUp → Intercom

When something happens in ClickUp, do it in Intercom.

6 ClickUp triggers wired to 20 Intercom actions. Most-used pairing: Comment Posted → Assign Conversation.

Intercom → ClickUp

Or fire it the other way around.

5 Intercom triggers wired to 9 ClickUp actions downstream.

See Intercom → ClickUp →

Popular pairings

Common ClickUp → Intercom workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 120 combinations

When comment posted in ClickUp, assign conversation in Intercom.

Fires when a new comment is posted on a task in the selected ClickUp workspace. The webhook is registered automatically when the workflow is published. Use to mirror discussion to Slack or feed AI summaries.

When comment posted in ClickUp, close conversation in Intercom.

When comment posted in ClickUp, upsert company in Intercom.

When comment posted in ClickUp, create contact in Intercom.

When new list in ClickUp, assign conversation in Intercom.

Fires when a new list is created in the selected ClickUp space. The webhook is registered automatically when the workflow is published. Useful for templated list provisioning or governance audit logs.

When new list in ClickUp, close conversation in Intercom.

When new list in ClickUp, upsert company in Intercom.

When new list in ClickUp, create contact in Intercom.

When new task in ClickUp, assign conversation in Intercom.

Fires when a new task is created in the selected ClickUp workspace. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing, enrichment, and notification flows.

How it works

Connect ClickUp and Intercom in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize ClickUp and Intercom
Open Tiny Command, authorize ClickUp and Intercom once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a ClickUp trigger
Drop the ClickUp → Comment Posted trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/clickup.trigger-comment-posted
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the ClickUp payload into the Intercom inputs.
intercom.assign-conversation
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about ClickUp + Intercom.

When does ClickUp + Intercom make sense?

When support gets bug reports or feature requests that need cross-team work. ClickUp becomes the engineering/product follow-up queue; Intercom keeps the customer conversation. Each team uses what fits.

How do I file an Intercom bug report as a ClickUp task?

Intercom Conversation tagged "bug" → ClickUp Create Task in a "Bug Triage" list with the conversation excerpt and link back. Save the Intercom conversation ID in a ClickUp custom field for round-trip tracking.

Can I notify the customer when the bug is fixed?

Yes. ClickUp Task Completed in the "Bug Triage" list → look up linked Intercom conversation ID → Intercom Add Reply with a customer-facing "fix shipped" message. Closes the loop automatically.

How do I avoid duplicate ClickUp tasks from one Intercom conversation?

Trigger on Intercom tag added (manual support-team action), not every message. The agent decides when to escalate; the workflow fires once per escalation.

Can I AI-classify Intercom requests before creating ClickUp tasks?

Yes. Insert a Claude classification step. Bug → Engineering list. Feature request → Product list. Account/billing → CX list. One Intercom trigger, three downstream ClickUp destinations.

How do I include customer context on the ClickUp task?

Insert Intercom Get Contact between trigger and Create Task. Pass name, email, plan tier, MRR into task description or custom fields. Engineering sees who reported it without ducking back into Intercom.

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Wire ClickUp to Intercom in 2 minutes.

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