Per-pair page

ClickUp + Intercom: customer conversations into actionable work.

Create ClickUp tasks from Intercom conversations that need engineering or product follow-up, and post resolution back as Intercom replies.

Connect Intercom and ClickUp See reverse direction

Trigger app

Intercom as the trigger

Workflows fire when something happens in Intercom.

Action app

ClickUp as the action

Workflows do something in ClickUp, instantly.

See all 9 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Intercom → ClickUp

When something happens in Intercom, do it in ClickUp.

5 Intercom triggers wired to 9 ClickUp actions. Most-used pairing: New Contact → Add Comment.

ClickUp → Intercom

Or fire it the other way around.

6 ClickUp triggers wired to 20 Intercom actions downstream.

See ClickUp → Intercom →

Popular pairings

Common Intercom → ClickUp workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 45 combinations

When new contact in Intercom, add comment in ClickUp.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, create task in ClickUp.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, delete task in ClickUp.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, get task in ClickUp.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When conversation closed in Intercom, add comment in ClickUp.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, create task in ClickUp.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, delete task in ClickUp.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, get task in ClickUp.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When new conversation in Intercom, add comment in ClickUp.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

How it works

Connect Intercom and ClickUp in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Intercom and ClickUp
Open Tiny Command, authorize Intercom and ClickUp once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Intercom trigger
Drop the Intercom → New Contact trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/intercom.trigger-contact-created
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the ClickUp action
Drop the ClickUp → Add Comment action below it. Map fields from the Intercom payload into the ClickUp inputs.
clickup.create-comment
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Intercom + ClickUp.

When does ClickUp + Intercom make sense?

When support gets bug reports or feature requests that need cross-team work. ClickUp becomes the engineering/product follow-up queue; Intercom keeps the customer conversation. Each team uses what fits.

How do I file an Intercom bug report as a ClickUp task?

Intercom Conversation tagged "bug" → ClickUp Create Task in a "Bug Triage" list with the conversation excerpt and link back. Save the Intercom conversation ID in a ClickUp custom field for round-trip tracking.

Can I notify the customer when the bug is fixed?

Yes. ClickUp Task Completed in the "Bug Triage" list → look up linked Intercom conversation ID → Intercom Add Reply with a customer-facing "fix shipped" message. Closes the loop automatically.

How do I avoid duplicate ClickUp tasks from one Intercom conversation?

Trigger on Intercom tag added (manual support-team action), not every message. The agent decides when to escalate; the workflow fires once per escalation.

Can I AI-classify Intercom requests before creating ClickUp tasks?

Yes. Insert a Claude classification step. Bug → Engineering list. Feature request → Product list. Account/billing → CX list. One Intercom trigger, three downstream ClickUp destinations.

How do I include customer context on the ClickUp task?

Insert Intercom Get Contact between trigger and Create Task. Pass name, email, plan tier, MRR into task description or custom fields. Engineering sees who reported it without ducking back into Intercom.

Other apps that pair well with Intercom.

Intercom + Gmail

Intercom + Slack

Communication

Intercom + Google Sheets

Spreadsheets & Databases

Wire Intercom to ClickUp in 2 minutes.

Free tier available. No credit card. No onboarding call.

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ClickUp + Intercom: customer conversations into actionable work.

Pick the way that fits your stack.

When something happens in Intercom, do it in ClickUp.

Or fire it the other way around.

Common Intercom → ClickUp workflows.

Connect Intercom and ClickUp in five steps.

Questions about Intercom + ClickUp.

Other apps that pair well with Intercom.

Wire Intercom to ClickUp in 2 minutes.

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