ActionIntercomUpdated September 2026

How do I list Intercom conversations?

Short answer: You can list conversations in Intercom by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Intercom List Conversations action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

List Conversations in Intercom — start free All 20 Intercom actions

List Conversations in Intercom — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Per Page per_page	string	Optional	Per Page. e.g. "20"
Starting After starting_after	string	Optional	Cursor for pagination

Sample request

{
  "per_page": "20",
  "starting_after": "e.g. abc123"
}

Returns

{
  "type": "conversation.list",
  "pages": {
    "next": {
      "starting_after": "abc123"
    }
  },
  "conversations": [
    {
      "id": "123",
      "read": true,
      "state": "open",
      "title": "Help with billing"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for List Conversations.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Intercom

2 Google Sheets triggers

HubSpot → Intercom

18 HubSpot triggers

FAQ

Questions about List Conversations.

What does the List Conversations action do in Intercom?

Lists conversations in Intercom with filters for state, assignee, and update time. Used for queue dashboards, SLA reports, or warehouse exports.

What inputs does List Conversations require?

List Conversations has no required inputs. Sensible defaults are applied if you leave fields blank.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Intercom returns an error?

The run history shows the failed step with its input and the error message Intercom returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does List Conversations support batch operations?

Run List Conversations inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Intercom's rate limits.

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