ActionIntercomUpdated September 2026
How do I fetch an Intercom company by ID?
Short answer: You can get company in Intercom by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Intercom Get Company action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Intercom Company ID id | string | Required | Intercom Company ID |
Sample request
{"id": "{{trigger.id}}"}
Returns
{"id": "abc","name": "Acme Inc","type": "company"}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Get Company.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Get Company.
What does the Get Company action do in Intercom?
Retrieves an Intercom company by its Intercom ID with name, plan, custom attributes, and user count. Used to enrich a conversation with B2B context.
What inputs does Get Company require?
Required: Intercom Company ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Intercom returns an error?
The run history shows the failed step with its input and the error message Intercom returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Get Company support batch operations?
Run Get Company inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Intercom's rate limits.
More actions
Other Intercom actions.
Action
Assign Conversation
Assigns an Intercom conversation to a specific admin or team. The standard routing action for AI-driven triage or skill-based assignment.
ActionClose Conversation
Closes an Intercom conversation. Use to auto-close stale conversations on inactivity or after a bot fully resolves the issue.
ActionUpsert Company
Creates a new company in Intercom or updates an existing one (upsert by company_id). Companies are how Intercom groups users into B2B accounts.
ActionCreate Contact
Creates a new contact (lead or user) in Intercom with email, external_id, name, phone, and custom attributes. Used to provision contacts from your auth or CRM system.
ActionCreate Conversation
Creates a new conversation on behalf of a contact, kicking off the thread from their side. Useful when piping inbound messages from another channel (email, social) into Intercom.
ActionCreate Note
Adds a private note to a contact in Intercom. Used for AI summary notes, context pulled from your CRM, or audit annotations visible only to teammates.