ActionIntercomUpdated May 2026

How do I fetch an Intercom company by ID?

Short answer: Drop the "Intercom → Get Company" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 20 Intercom actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Intercom Company ID id	string	Required	Intercom Company ID

Sample request

{
  "id": "{{trigger.id}}"
}

Returns

{
  "id": "abc",
  "name": "Acme Inc",
  "type": "company"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Company.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Intercom

2 Google Sheets triggers

HubSpot → Intercom

18 HubSpot triggers

FAQ

Questions about Get Company.

What does the Get Company action do in Intercom?

Retrieves an Intercom company by its Intercom ID with name, plan, custom attributes, and user count. Used to enrich a conversation with B2B context.

What inputs does Get Company require?

Required: Intercom Company ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Intercom returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Get Company support batch operations?

Yes. Run Get Company inside a Loop node to process arrays. Tiny Command handles Intercom's rate limits automatically so you don't have to throttle manually.

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