ActionIntercomUpdated May 2026

How do I update an Intercom company?

Short answer: Drop the "Intercom → Update Company" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 20 Intercom actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Company ID company_id	string	Required	Company ID
Name name	string	Optional	Name
Plan plan	string	Optional	Plan
Industry industry	string	Optional	Industry

Sample request

{
  "company_id": "{{trigger.company_id}}",
  "name": "{{trigger.name}}",
  "plan": "{{trigger.plan}}",
  "industry": "{{trigger.industry}}"
}

Returns

{
  "name": "Updated",
  "type": "company",
  "company_id": "123"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Update Company.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Intercom

2 Google Sheets triggers

HubSpot → Intercom

18 HubSpot triggers

FAQ

Questions about Update Company.

What does the Update Company action do in Intercom?

Updates an Intercom company (upsert by company_id) with name, plan, custom attributes, or monthly spend. Used to keep B2B account data fresh from your CRM.

What inputs does Update Company require?

Required: Company ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Intercom returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Update Company support batch operations?

Yes. Run Update Company inside a Loop node to process arrays. Tiny Command handles Intercom's rate limits automatically so you don't have to throttle manually.

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