ActionIntercomUpdated September 2026

How do I search Intercom contacts with filters?

Short answer: You can search contacts in Intercom by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Intercom Search Contacts action to a workflow, map its 4 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Search Contacts in Intercom — start free All 20 Intercom actions

Search Contacts in Intercom — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Search Field field	options	Required	Search Field. Options: Email, Name, Phone, Role, External ID, Created At, Updated At
Operator operator	options	Required	Operator. Options: Equals, Not Equals, Contains, Starts With, Greater Than, Less Than
Search Value value	string	Required	Search Value. Example: user@example.com
Per Page per_page	string	Optional	Results per page (max 150)

Sample request

{
  "field": "{{trigger.field}}",
  "operator": "{{trigger.operator}}",
  "value": "e.g. user@example.com",
  "per_page": "50"
}

Returns

{
  "data": [
    {
      "id": "63a07ddf05a32042dafac602",
      "name": "John Doe",
      "role": "user",
      "type": "contact",
      "email": "user@example.com",
      "created_at": 1700000000
    }
  ],
  "type": "list",
  "pages": {
    "type": "pages",
    "per_page": 50,
    "total_pages": 1
  },
  "total_count": 1
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Search Contacts.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Intercom

2 Google Sheets triggers

HubSpot → Intercom

18 HubSpot triggers

FAQ

Questions about Search Contacts.

What does the Search Contacts action do in Intercom?

Searches Intercom contacts using filter syntax with multiple operators (AND/OR, eq, ne, gt, lt, in). The right tool for building dynamic segments.

What inputs does Search Contacts require?

Required: Search Field, Operator, Search Value. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Intercom returns an error?

The run history shows the failed step with its input and the error message Intercom returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Search Contacts support batch operations?

Run Search Contacts inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Intercom's rate limits.

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