Asana + Intercom: customer conversations into actionable work.
Create Asana tasks from Intercom conversations that need engineering or product follow-up. Push Asana resolution back to Intercom as a customer-facing reply.
Workflows do something in Intercom, instantly.
- Assign ConversationAPI
- Close ConversationAPI
- Upsert CompanyAPI
- Create ContactAPI
- Create ConversationAPI
- Create NoteAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Asana, do it in Intercom.
1 Asana triggers wired to 20 Intercom actions. Most-used pairing: New Task → Assign Conversation.
Or fire it the other way around.
5 Intercom triggers wired to 15 Asana actions downstream.
See Intercom → Asana →Common Asana → Intercom workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Connect Asana and Intercom in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Asana and Intercom
Open Tiny Command, authorize Asana and Intercom once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Asana trigger
Drop the Asana → New Task trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/asana.trigger-task-created - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the Asana payload into the Intercom inputs.
intercom.assign-conversation - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Asana + Intercom.
When does Asana + Intercom belong in your stack?
How do I file an Intercom bug report as an Asana task?
Can I notify the customer when the bug is fixed?
How do I avoid duplicating Asana tasks from a long Intercom thread?
Can I classify Intercom requests with AI before creating Asana tasks?
How do I include the customer's contact context on the Asana task?
Other apps that pair well with Asana.
Wire Asana to Intercom in 2 minutes.
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