Intercom + Trello: chat-driven kanban for product feedback.
Create Trello cards from Intercom conversations for product feedback queues, prioritization boards, or non-engineering bug triage.
Workflows fire when something happens in Trello.
- Attachment AddedWebhook
- New CardWebhook
- Card MovedWebhook
- Card UpdatedWebhook
- Comment AddedWebhook
Workflows do something in Intercom, instantly.
- Assign ConversationAPI
- Close ConversationAPI
- Upsert CompanyAPI
- Create ContactAPI
- Create ConversationAPI
- Create NoteAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Trello, do it in Intercom.
7 Trello triggers wired to 20 Intercom actions. Most-used pairing: Attachment Added → Assign Conversation.
Or fire it the other way around.
5 Intercom triggers wired to 21 Trello actions downstream.
See Intercom → Trello →Common Trello → Intercom workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when an attachment is added to a Trello card. Use to copy the file to S3/Drive for backup, virus-scan, or to extract text for downstream processing.
Fires when an attachment is added to a Trello card. Use to copy the file to S3/Drive for backup, virus-scan, or to extract text for downstream processing.
Fires when an attachment is added to a Trello card. Use to copy the file to S3/Drive for backup, virus-scan, or to extract text for downstream processing.
Fires when an attachment is added to a Trello card. Use to copy the file to S3/Drive for backup, virus-scan, or to extract text for downstream processing.
Fires when a new card is created on a Trello board. The standard inbound hook for AI triage, auto-assignment, or external mirroring.
Fires when a new card is created on a Trello board. The standard inbound hook for AI triage, auto-assignment, or external mirroring.
Fires when a new card is created on a Trello board. The standard inbound hook for AI triage, auto-assignment, or external mirroring.
Fires when a new card is created on a Trello board. The standard inbound hook for AI triage, auto-assignment, or external mirroring.
Fires when a card is moved between lists on a Trello board (the classic Kanban-stage-change event). Use to celebrate completion, log cycle-time, or kick off downstream work.
Connect Trello and Intercom in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Trello and Intercom
Open Tiny Command, authorize Trello and Intercom once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Trello trigger
Drop the Trello → Attachment Added trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/trello.trigger-attachment-added - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the Trello payload into the Intercom inputs.
intercom.assign-conversation - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Trello + Intercom.
How do I create a Trello card from an Intercom conversation?
Can I track Intercom feature requests as Trello cards by vote count?
How do I push Trello card moves back to Intercom?
Can I assign Trello cards based on Intercom topic?
How do I avoid duplicate Trello cards from re-fired Intercom triggers?
Can I attach Intercom-uploaded files to Trello cards?
Other apps that pair well with Trello.
Wire Trello to Intercom in 2 minutes.
Free tier available. No credit card. No onboarding call.
