Order Confirmation Template
A ready-to-use email template for e-commerce order confirmations. Includes order summary, item details, shipping information, and support links. Customize with your branding and connect to your workflow.
What's included
The template comes pre-built with these blocks:
| Section | Blocks used | Content |
|---|---|---|
| Header | Image + Heading | Your logo + "Order Confirmed!" |
| Order number | Text | Order #{{order_id}} with confirmation date |
| Item list | Rich Text | Product name, quantity, price for each item |
| Order summary | Rich Text | Subtotal, shipping, tax, total |
| Shipping info | Columns (2) | Shipping address + estimated delivery |
| Next steps | Rich Text | What the customer should expect next |
| CTA button | Button | "Track Your Order" link |
| Support | Text | Customer support contact info |
| Footer | Social + Text | Social links + unsubscribe |
Using the template
- Go to TinyEmails → Templates → E-commerce → Order Confirmation
- Click Use Template
- Customize:
- Replace the logo with your brand's logo
- Update colors to match your brand
- Edit the support contact information
- Modify the footer text and social links
- Click Save
Dynamic variables
The template uses these variables (fill them from your workflow):
| Variable | Description | Example value |
|---|---|---|
{{order_id}} | Order/reference number | "ORD-2024-1847" |
{{customer_name}} | Customer's name | "Sarah Chen" |
{{items}} | Array of ordered items | See below |
{{subtotal}} | Pre-tax subtotal | "$149.98" |
{{shipping_cost}} | Shipping charges | "$9.99" |
{{tax}} | Tax amount | "$12.00" |
{{total}} | Grand total | "$171.97" |
{{shipping_address}} | Delivery address | "123 Main St, City, State 12345" |
{{estimated_delivery}} | Expected delivery date | "March 18-20, 2024" |
{{tracking_url}} | Tracking page URL | "https://yourstore.com/track/ORD-1847" |
Connecting to a workflow
Stripe checkout → Order confirmation
Webhook (Stripe checkout.session.completed) →
Transformer (format order data) →
Send Email (using this template with dynamic variables)
Form order → Confirmation
Form Submission (order form) →
Create Record (save order to database) →
Send Email (order confirmation)
Customization tips
| Area | Suggestion |
|---|---|
| Branding | Replace header image with your logo on a white/transparent background |
| Colors | Update button and heading colors to match your brand |
| Items section | If your products have images, add an Image block for each item |
| Upsell | Add a "You might also like" section with recommended products |
| Social proof | Add a "Share your purchase" section with social sharing links |
Tip
Send a test order confirmation to yourself with real data before connecting it to production. Check that all variables populate correctly and the email looks good on both desktop and mobile.