Intercom + Linear: customer chat into engineering work.
Create Linear issues from Intercom conversations tagged "bug" or "feature"; notify Intercom when the engineering fix ships.
Workflows fire when something happens in Linear.
- Comment CreatedWebhook
- New CycleWebhook
- New IssueWebhook
- Issue DeletedWebhook
- Issue UpdatedWebhook
Workflows do something in Intercom, instantly.
- Assign ConversationAPI
- Close ConversationAPI
- Upsert CompanyAPI
- Create ContactAPI
- Create ConversationAPI
- Create NoteAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Linear, do it in Intercom.
6 Linear triggers wired to 20 Intercom actions. Most-used pairing: Comment Created → Assign Conversation.
Or fire it the other way around.
5 Intercom triggers wired to 8 Linear actions downstream.
See Intercom → Linear →Common Linear → Intercom workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a comment is added to a Linear issue. Use to mirror engineering discussion to Slack or to feed AI summaries into a status doc.
Fires when a comment is added to a Linear issue. Use to mirror engineering discussion to Slack or to feed AI summaries into a status doc.
Fires when a comment is added to a Linear issue. Use to mirror engineering discussion to Slack or to feed AI summaries into a status doc.
Fires when a comment is added to a Linear issue. Use to mirror engineering discussion to Slack or to feed AI summaries into a status doc.
Fires when a new cycle (sprint) is created in Linear. Use to kick off stand-up bots or to seed a cycle-kickoff doc.
Fires when a new cycle (sprint) is created in Linear. Use to kick off stand-up bots or to seed a cycle-kickoff doc.
Fires when a new cycle (sprint) is created in Linear. Use to kick off stand-up bots or to seed a cycle-kickoff doc.
Fires when a new cycle (sprint) is created in Linear. Use to kick off stand-up bots or to seed a cycle-kickoff doc.
Fires when a new issue is created in Linear. The standard inbound hook for routing, enrichment, and SLA-aware notifications.
Connect Linear and Intercom in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Linear and Intercom
Open Tiny Command, authorize Linear and Intercom once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Linear trigger
Drop the Linear → Comment Created trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/linear.trigger-comment-created - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the Linear payload into the Intercom inputs.
intercom.assign-conversation - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Linear + Intercom.
How do I create a Linear issue from an Intercom conversation?
Can I notify Intercom users when their reported Linear issue ships?
How do I include customer plan tier in the Linear issue?
Can I AI-classify before creating Linear issues?
How do I avoid duplicate Linear issues?
Can I link multiple Intercom conversations to one Linear issue?
Other apps that pair well with Linear.
Wire Linear to Intercom in 2 minutes.
Free tier available. No credit card. No onboarding call.
