Per-pair page

Intercom + Linear: customer chat into engineering work.

Create Linear issues from Intercom conversations tagged "bug" or "feature"; notify Intercom when the engineering fix ships.

Connect Intercom and Linear See reverse direction

Trigger app

Intercom as the trigger

Workflows fire when something happens in Intercom.

Action app

Linear as the action

Workflows do something in Linear, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Intercom → Linear

When something happens in Intercom, do it in Linear.

5 Intercom triggers wired to 8 Linear actions. Most-used pairing: New Contact → Add Comment.

Linear → Intercom

Or fire it the other way around.

6 Linear triggers wired to 20 Intercom actions downstream.

See Linear → Intercom →

Popular pairings

Common Intercom → Linear workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 40 combinations

When new contact in Intercom, add comment in Linear.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, create issue in Linear.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, get issue in Linear.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, list issues in Linear.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When conversation closed in Intercom, add comment in Linear.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, create issue in Linear.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, get issue in Linear.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, list issues in Linear.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When new conversation in Intercom, add comment in Linear.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

How it works

Connect Intercom and Linear in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Intercom and Linear
Open Tiny Command, authorize Intercom and Linear once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Intercom trigger
Drop the Intercom → New Contact trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/intercom.trigger-contact-created
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Linear action
Drop the Linear → Add Comment action below it. Map fields from the Intercom payload into the Linear inputs.
linear.create-comment
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Intercom + Linear.

How do I create a Linear issue from an Intercom conversation?

Intercom Tag Added "bug" → Linear Create Issue with title = conversation title, description = chat history + customer info. Save Linear identifier to Intercom conversation as custom attribute.

Can I notify Intercom users when their reported Linear issue ships?

Yes. Linear Issue moved to "Done" → look up Intercom conversation by Linear identifier → Intercom Add Reply with "Fix shipped". Closes the loop publicly.

How do I include customer plan tier in the Linear issue?

Intercom Get Contact returns custom attributes. Pass plan tier into Linear description and as labels. Triage prioritizes accordingly.

Can I AI-classify before creating Linear issues?

Yes. Insert Claude/OpenAI step. Confirmed bug → Linear bug team. Feature → product team. Account/billing → routed elsewhere. Filters out non-engineering work.

How do I avoid duplicate Linear issues?

Trigger on tag added (manual support action). Store Linear identifier on the conversation. Filter to conversations without one already set.

Can I link multiple Intercom conversations to one Linear issue?

Yes. AI matches new conversations to existing Linear issues. If matched, add the Intercom URL as a Linear comment. Track "X customers requesting this feature" for prioritization.

Other apps that pair well with Intercom.

Intercom + Gmail

Intercom + Slack

Communication

Intercom + Google Sheets

Spreadsheets & Databases

Wire Intercom to Linear in 2 minutes.

Free tier available. No credit card. No onboarding call.

Try for free Request a demo

Intercom + Linear: customer chat into engineering work.

Pick the way that fits your stack.

When something happens in Intercom, do it in Linear.

Or fire it the other way around.

Common Intercom → Linear workflows.

Connect Intercom and Linear in five steps.

Questions about Intercom + Linear.

Other apps that pair well with Intercom.

Wire Intercom to Linear in 2 minutes.

Be the first to know what's next.