Per-pair page

Intercom + Stripe: billing data inside customer chat.

Sync Stripe subscription + payment data into Intercom contact attributes for billing-aware support, and trigger Intercom messages on key Stripe events.

Connect Stripe and Intercom See reverse direction

Trigger app

Stripe as the trigger

Workflows fire when something happens in Stripe.

See all 10 triggers →

Action app

Intercom as the action

Workflows do something in Intercom, instantly.

See all 20 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Stripe → Intercom

When something happens in Stripe, do it in Intercom.

10 Stripe triggers wired to 20 Intercom actions. Most-used pairing: Charge Failed → Assign Conversation.

Intercom → Stripe

Or fire it the other way around.

5 Intercom triggers wired to 31 Stripe actions downstream.

See Intercom → Stripe →

Popular pairings

Common Stripe → Intercom workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 200 combinations

When charge failed in Stripe, assign conversation in Intercom.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, close conversation in Intercom.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, upsert company in Intercom.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When charge failed in Stripe, create contact in Intercom.

Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.

When checkout completed in Stripe, assign conversation in Intercom.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, close conversation in Intercom.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, upsert company in Intercom.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When checkout completed in Stripe, create contact in Intercom.

Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.

When new customer in Stripe, assign conversation in Intercom.

Fires when a new customer is created in Stripe. Use to mirror to your CRM, send a welcome email, or enrich the customer record before first charge.

How it works

Connect Stripe and Intercom in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Stripe and Intercom
Open Tiny Command, authorize Stripe and Intercom once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Stripe trigger
Drop the Stripe → Charge Failed trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/stripe.trigger-charge-failed
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the Stripe payload into the Intercom inputs.
intercom.assign-conversation
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Stripe + Intercom.

How do I sync Stripe billing data into Intercom?

Stripe Customer / Subscription Updated → Intercom Update Contact with custom attributes (plan, MRR, status, next_invoice_date). Support agents see billing context in Intercom side panel.

Can I trigger an Intercom message when a Stripe charge fails?

Yes. Stripe Charge Failed → Intercom Send Message with a personalized recovery message + payment-update link. Higher recovery than transactional email alone.

How do I notify an Intercom contact about an upcoming renewal?

Scheduled: list Stripe subscriptions renewing in 7 days → Intercom Send Message with renewal-info heads-up. Useful for annual contracts where surprise charges are problematic.

Can I trigger Stripe actions from Intercom conversations?

Yes. Intercom Conversation tagged "cancel-request" → Stripe Update Subscription with cancel_at_period_end=true. Or apply a discount coupon for retention. CSM-driven flows from chat.

How do I segment Intercom users by Stripe plan tier?

Sync plan_tier as Intercom custom attribute. Use it in Intercom audience filters for in-app messaging (e.g., "Enterprise tier only sees this upgrade nudge").

Can I post Intercom resolution back to Stripe customer metadata?

Yes. Intercom Conversation Closed → Stripe Update Customer with metadata field "last_support_resolved_at". Useful for cross-system reporting and reconciliation.

Other apps that pair well with Stripe.

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Stripe + Google Sheets

Spreadsheets & Databases

Spreadsheets & Databases

Wire Stripe to Intercom in 2 minutes.

Free tier available. No credit card. No onboarding call.

Try for free Request a demo

Intercom + Stripe: billing data inside customer chat.

Pick the way that fits your stack.

When something happens in Stripe, do it in Intercom.

Or fire it the other way around.

Common Stripe → Intercom workflows.

Connect Stripe and Intercom in five steps.

Questions about Stripe + Intercom.

Other apps that pair well with Stripe.

Wire Stripe to Intercom in 2 minutes.

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