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Connect Help Scout to HubSpot in two minutes.

Real-time triggers from Help Scout, ready-made actions in HubSpot. Filter, transform, and route without writing a line of code.

Trigger app
Help Scout as the trigger

Workflows fire when something happens in Help Scout.

Action app
HubSpot as the action

Workflows do something in HubSpot, instantly.

See all 23 actions →
Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Help ScoutHubSpot

When something happens in Help Scout, do it in HubSpot.

5 Help Scout triggers wired to 23 HubSpot actions. Most-used pairing: Help Scout Conversation AssignedCreate Company.

HubSpotHelp Scout

Or fire it the other way around.

18 HubSpot triggers wired to 4 Help Scout actions downstream.

See HubSpotHelp Scout
Popular pairings

Common Help Scout → HubSpot workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 115 combinations
When help scout conversation assigned in Help Scout, create company in HubSpot.

Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.

When help scout conversation assigned in Help Scout, create contact in HubSpot.

Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.

When help scout conversation assigned in Help Scout, create deal in HubSpot.

Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.

When help scout conversation assigned in Help Scout, create note in HubSpot.

Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.

When help scout conversation created in Help Scout, create company in HubSpot.

Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.

When help scout conversation created in Help Scout, create contact in HubSpot.

Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.

When help scout conversation created in Help Scout, create deal in HubSpot.

Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.

When help scout conversation created in Help Scout, create note in HubSpot.

Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.

When help scout conversation moved in Help Scout, create company in HubSpot.

Fires when a conversation moves between mailboxes (e.g., Support → Billing). Useful for cross-team handoff workflows that need to notify the new owning team.

How it works

Connect Help Scout and HubSpot in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Help Scout and HubSpot

    Open Tiny Command, authorize Help Scout and HubSpot once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Help Scout trigger

    Drop the Help Scout → Help Scout Conversation Assigned trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/helpscout.trigger-conversation-assigned
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the HubSpot action

    Drop the HubSpot → Create Company action below it. Map fields from the Help Scout payload into the HubSpot inputs.

    hubspot.create-company
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Help Scout + HubSpot.

How long does it take to connect Help Scout and HubSpot on Tiny Command?
Under two minutes. Authorize Help Scout and HubSpot once each, drop the Help Scout trigger and HubSpot action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.
Is the Help Scout ↔ HubSpot integration real-time?
Yes. Both Help Scout and HubSpot expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.
Can I filter or transform data between Help Scout and HubSpot?
Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit HubSpot.
What Help Scout events can trigger a HubSpot workflow?
Any of the 5 Help Scout triggers, including "Help Scout Conversation Assigned". Each fires in real time when the matching event happens in Help Scout.
Do I need a paid plan to use Help Scout with HubSpot?
No. There's a free tier that covers most Help Scout+HubSpot use cases without a credit card. Paid plans unlock higher run volumes and team features when you outgrow it.
What if I want HubSpot → Help Scout instead?
Build it the same way, in reverse. There's a dedicated /integrations/hubspot/with/helpscout page with the reverse-direction triggers and actions.
Related

Other apps that pair well with Help Scout.


Wire Help Scout to HubSpot in 2 minutes.

Free tier available. No credit card. No onboarding call.