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ActionHubSpotUpdated May 2026

How do I create a HubSpot note on a record?

Short answer: Drop the "HubSpotCreate Note" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Note Content
body
stringRequiredMessage body content. Plain text unless the API specifies HTML/markdown.
Timestamp (epoch ms)
hs_timestamp
stringRequiredTimestamp in milliseconds since epoch (e.g. 1712835600000). HubSpot rejects notes without this. Use a workflow expression like Date.now() or pass the trigger event's occurredAt.
Associated Contact ID
contact_id
stringOptionalHubSpot contact record ID — a numeric string assigned by HubSpot. Find via Search Contacts or List Contacts. Not the email.
Associated Deal ID
deal_id
stringOptionalHubSpot deal record ID — a numeric string. Find via List Deals.
Associated Company ID
company_id
stringOptionalHubSpot company record ID — a numeric string. Find via List Companies. Not the company domain.
Sample request
{
"body": "e.g. Hi there, thanks for reaching out.",
"hs_timestamp": "1712835600000",
"contact_id": "e.g. 123456789",
"deal_id": "e.g. 9876543210",
"company_id": "e.g. 1234567890"
}
Returns
{
"id": "note123",
"properties": {
"hs_note_body": "Called customer to follow up",
"hs_timestamp": "1712835600000"
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Note.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Create Note.

What does the Create Note action do in HubSpot?
Creates a note in HubSpot CRM associated with one or more records (contact, company, deal, ticket). Used for AI summary notes or for pulling context from external systems.
What inputs does Create Note require?
Required: Note Content, Timestamp (epoch ms). Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if HubSpot returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Create Note support batch operations?
Yes. Run Create Note inside a Loop node to process arrays. Tiny Command handles HubSpot's rate limits automatically so you don't have to throttle manually.
More actions

Other HubSpot actions.

Send create note from your workflows.

Triggered by anything in the catalog. Free tier available. No credit card.