Connect Help Scout to Gmail in two minutes.
Real-time triggers from Help Scout, ready-made actions in Gmail. Filter, transform, and route without writing a line of code.
Workflows fire when something happens in Help Scout.
Workflows do something in Gmail, instantly.
- Add Labels to MessageAPI
- Create DraftAPI
- Create LabelAPI
- Delete DraftAPI
- Delete LabelAPI
- Delete MessageAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Help Scout, do it in Gmail.
5 Help Scout triggers wired to 27 Gmail actions. Most-used pairing: Help Scout Conversation Assigned → Add Labels to Message.
Or fire it the other way around.
1 Gmail triggers wired to 4 Help Scout actions downstream.
See Gmail → Help Scout →Common Help Scout → Gmail workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a conversation is assigned (or reassigned) to a user. Useful for "new assignment → ping the user in Slack with context" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a new conversation lands in a mailbox. Payload includes customer, subject, message body, channel (email, chat, social). The base hook for "new inbound → route to right team" workflows.
Fires when a conversation moves between mailboxes (e.g., Support → Billing). Useful for cross-team handoff workflows that need to notify the new owning team.
Connect Help Scout and Gmail in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Help Scout and Gmail
Open Tiny Command, authorize Help Scout and Gmail once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Help Scout trigger
Drop the Help Scout → Help Scout Conversation Assigned trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/helpscout.trigger-conversation-assigned - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Gmail action
Drop the Gmail → Add Labels to Message action below it. Map fields from the Help Scout payload into the Gmail inputs.
google-gmail.add-labels - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Help Scout + Gmail.
How long does it take to connect Help Scout and Gmail on Tiny Command?
Is the Help Scout ↔ Gmail integration real-time?
Can I filter or transform data between Help Scout and Gmail?
What Help Scout events can trigger a Gmail workflow?
Do I need a paid plan to use Help Scout with Gmail?
What if I want Gmail → Help Scout instead?
Other apps that pair well with Help Scout.
Wire Help Scout to Gmail in 2 minutes.
Free tier available. No credit card. No onboarding call.
