Per-pair page

ClickUp + Zendesk: tickets that need engineering or product follow-up.

Create ClickUp tasks from Zendesk tickets that escalate beyond support — bugs, feature requests, account-tier escalations. Push resolution back to the ticket as an internal note.

Connect ClickUp and Zendesk See reverse direction

Trigger app

ClickUp as the trigger

Workflows fire when something happens in ClickUp.

See all 6 triggers →

Action app

Zendesk as the action

Workflows do something in Zendesk, instantly.

See all 17 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

ClickUp → Zendesk

When something happens in ClickUp, do it in Zendesk.

6 ClickUp triggers wired to 17 Zendesk actions. Most-used pairing: Comment Posted → Add Comment to Ticket.

Zendesk → ClickUp

Or fire it the other way around.

6 Zendesk triggers wired to 9 ClickUp actions downstream.

See Zendesk → ClickUp →

Popular pairings

Common ClickUp → Zendesk workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 102 combinations

When comment posted in ClickUp, add comment to ticket in Zendesk.

Fires when a new comment is posted on a task in the selected ClickUp workspace. The webhook is registered automatically when the workflow is published. Use to mirror discussion to Slack or feed AI summaries.

When comment posted in ClickUp, create organization in Zendesk.

When comment posted in ClickUp, create ticket in Zendesk.

When comment posted in ClickUp, create user in Zendesk.

When new list in ClickUp, add comment to ticket in Zendesk.

Fires when a new list is created in the selected ClickUp space. The webhook is registered automatically when the workflow is published. Useful for templated list provisioning or governance audit logs.

When new list in ClickUp, create organization in Zendesk.

When new list in ClickUp, create ticket in Zendesk.

When new list in ClickUp, create user in Zendesk.

When new task in ClickUp, add comment to ticket in Zendesk.

Fires when a new task is created in the selected ClickUp workspace. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing, enrichment, and notification flows.

How it works

Connect ClickUp and Zendesk in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize ClickUp and Zendesk
Open Tiny Command, authorize ClickUp and Zendesk once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a ClickUp trigger
Drop the ClickUp → Comment Posted trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/clickup.trigger-comment-posted
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Zendesk action
Drop the Zendesk → Add Comment to Ticket action below it. Map fields from the ClickUp payload into the Zendesk inputs.
zendesk.add-comment-to-ticket
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about ClickUp + Zendesk.

When does ClickUp + Zendesk make sense?

Whenever support tickets need cross-team work. Bug → engineering tracking in ClickUp. Feature request → product backlog in ClickUp. Account escalation → CSM follow-up in ClickUp. Zendesk stays the customer surface.

How do I create a ClickUp task from a Zendesk tag-add event?

Zendesk Ticket Updated where tag "needs-engineering" added → ClickUp Create Task in the Engineering list. Save Zendesk ticket ID as a custom field. Add Zendesk URL to task description.

Can I push ClickUp task completion as an internal Zendesk note?

Yes. ClickUp Task Completed → look up linked Zendesk ticket → Zendesk Add Comment with public=false. Support agent sees "fix shipped in version X" without leaving Zendesk.

How do I avoid creating tasks for low-priority Zendesk tickets?

Filter the trigger on Zendesk priority. Only Urgent or High tickets create ClickUp tasks. Lower-priority issues stay in Zendesk where support handles them.

Can I add Zendesk customer context to the ClickUp task?

Yes. Get User from Zendesk for the requester. Pass name, email, organization, plan-tier into ClickUp task description or custom fields. Engineering sees who reported the bug without context-switching.

How do I avoid duplicate ClickUp tasks if the Zendesk tag fires twice?

Store the ClickUp task ID back as a Zendesk custom field. Before creating, search ClickUp by ticket ID. If found, skip or Update Task instead.

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Wire ClickUp to Zendesk in 2 minutes.

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