Asana + Zendesk: tickets that need engineering or product follow-up.
Create Asana tasks from Zendesk tickets that escalate beyond support — bugs, feature requests, account-tier escalations. Push resolution back to the ticket automatically.
Workflows do something in Zendesk, instantly.
- Add Comment to TicketAPI
- Create OrganizationAPI
- Create TicketAPI
- Create UserAPI
- Delete TicketAPI
- Delete UserAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Asana, do it in Zendesk.
1 Asana triggers wired to 17 Zendesk actions. Most-used pairing: New Task → Add Comment to Ticket.
Or fire it the other way around.
6 Zendesk triggers wired to 15 Asana actions downstream.
See Zendesk → Asana →Common Asana → Zendesk workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Fires when a new task is created in the selected Asana project. The webhook is registered automatically when the workflow is published. The standard inbound hook for routing and mirroring.
Connect Asana and Zendesk in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Asana and Zendesk
Open Tiny Command, authorize Asana and Zendesk once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Asana trigger
Drop the Asana → New Task trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/asana.trigger-task-created - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Zendesk action
Drop the Zendesk → Add Comment to Ticket action below it. Map fields from the Asana payload into the Zendesk inputs.
zendesk.add-comment-to-ticket - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Asana + Zendesk.
When does Asana + Zendesk make sense?
How do I create an Asana task from a Zendesk tag-add event?
Can I push Asana task completion as an internal Zendesk note?
How do I avoid creating Asana tasks for low-priority Zendesk tickets?
Can I add Zendesk customer context to the Asana task?
How do I avoid duplicate Asana tasks if the Zendesk tag fires twice?
Other apps that pair well with Asana.
Wire Asana to Zendesk in 2 minutes.
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