Per-pair page

Connect Gmail to Help Scout in two minutes.

Real-time triggers from Gmail, ready-made actions in Help Scout. Filter, transform, and route without writing a line of code.

Connect Gmail to Help Scout — start free See reverse direction

Trigger app

Gmail as the trigger

Workflows fire when something happens in Gmail.

New EmailWebhook

Action app

Help Scout as the action

Workflows do something in Help Scout, instantly.

Connect Gmail to Help Scout — start free

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Gmail → Help Scout

When something happens in Gmail, do it in Help Scout.

1 Gmail triggers wired to 4 Help Scout actions. Most-used pairing: New Email → Create Help Scout Conversation.

New Email

Help Scout → Gmail

Or fire it the other way around.

5 Help Scout triggers wired to 27 Gmail actions downstream.

See Help Scout → Gmail →

Popular pairings

Common Gmail → Help Scout workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 4 of 4 combinations

When new email in Gmail, create help scout conversation in Help Scout.

Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.

When new email in Gmail, list help scout conversations in Help Scout.

Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.

When new email in Gmail, list help scout mailboxes in Help Scout.

Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.

When new email in Gmail, reply to help scout conversation in Help Scout.

Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.

How it works

Connect Gmail and Help Scout in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Gmail and Help Scout
Open TinyCommand, authorize Gmail and Help Scout once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Gmail trigger
Drop the Gmail → New Email trigger onto the canvas. TinyCommand auto-registers the webhook.
POST /v1/webhooks/google-gmail.trigger-email-received
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Help Scout action
Drop the Help Scout → Create Help Scout Conversation action below it. Map fields from the Gmail payload into the Help Scout inputs.
helpscout.create-conversation
5
Publish
Publish and forget
Hit Publish. TinyCommand runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Gmail + Help Scout.

How long does it take to connect Gmail and Help Scout on TinyCommand?

Under two minutes. Authorize Gmail and Help Scout once each, drop the Gmail trigger and Help Scout action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.

Is the Gmail ↔ Help Scout integration real-time?

Yes. Both Gmail and Help Scout expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.

Can I filter or transform data between Gmail and Help Scout?

Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit Help Scout.

What Gmail events can trigger a Help Scout workflow?

Any of the 1 Gmail triggers, including "New Email". Each fires in real time when the matching event happens in Gmail.

Do I need a paid plan to use Gmail with Help Scout?

No. Both integrations come on every plan, including Free, which includes 1,000 credits a month with no credit card. Each workflow step uses 1 credit, and paid plans include more credits and team seats when you need them.

What if I want Help Scout → Gmail instead?

Build it the same way, in reverse. There's a dedicated /integrations/helpscout/with/google-gmail page with the reverse-direction triggers and actions.

Other apps that pair well with Gmail.

Gmail + Slack

Communication

Gmail + Google Sheets

Spreadsheets & Databases

Spreadsheets & Databases

Connect Gmail to Help Scout — start free