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Salesforce + Shopify: ecommerce orders as CRM activity.

Sync Shopify customers + orders into Salesforce as Leads, Contacts, and Opportunities; trigger Salesforce workflows from Shopify events.

Trigger app
Shopify as the trigger

Workflows fire when something happens in Shopify.

See all 8 triggers →
Action app
Salesforce as the action

Workflows do something in Salesforce, instantly.

See all 13 actions →
Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

ShopifySalesforce

When something happens in Shopify, do it in Salesforce.

8 Shopify triggers wired to 13 Salesforce actions. Most-used pairing: New CustomerConvert Lead.

SalesforceShopify

Or fire it the other way around.

0 Salesforce triggers wired to 16 Shopify actions downstream.

  • Use any trigger in the catalog as the upstream.
See SalesforceShopify
Popular pairings

Common Shopify → Salesforce workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 104 combinations
When new customer in Shopify, convert lead in Salesforce.

Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.

When new customer in Shopify, create account in Salesforce.

Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.

When new customer in Shopify, create contact in Salesforce.

Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.

When new customer in Shopify, create note in Salesforce.

Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.

When fulfillment created in Shopify, convert lead in Salesforce.

Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.

When fulfillment created in Shopify, create account in Salesforce.

Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.

When fulfillment created in Shopify, create contact in Salesforce.

Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.

When fulfillment created in Shopify, create note in Salesforce.

Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.

When order cancelled in Shopify, convert lead in Salesforce.

Fires when an order is cancelled in Shopify. Use to stop a fulfillment pipeline, void shipping labels, or trigger a win-back email.

How it works

Connect Shopify and Salesforce in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Shopify and Salesforce

    Open Tiny Command, authorize Shopify and Salesforce once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Shopify trigger

    Drop the Shopify → New Customer trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/shopify.trigger-customer-created
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the Salesforce action

    Drop the Salesforce → Convert Lead action below it. Map fields from the Shopify payload into the Salesforce inputs.

    salesforce.convert-lead
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Shopify + Salesforce.

How do I sync Shopify customers to Salesforce?
Shopify Customer Created → Salesforce Find or Create Contact by email with name + custom fields (total_spent, orders_count). Tag with source = "Shopify".
Can I create Salesforce Opportunities from high-value Shopify orders?
Yes. Shopify Order Created above threshold → Salesforce Create Opportunity with amount, Closed Won stage, associated Contact. Track wholesale/B2B orders as deals.
How do I push Salesforce account tier into Shopify customer tags?
Salesforce Account Updated where tier changes → Shopify Update Customer with tag (e.g., "vip-tier"). Storefront promos or shipping logic conditions on the tag.
Can I avoid duplicate Salesforce records from Shopify?
Yes. Use shopify_customer_id as Salesforce external_id on Contact. Upsert by external_id is dedupe-safe natively. Standard SFDC pattern.
How do I respect Salesforce API limits with busy Shopify?
Use Salesforce Composite/Bulk API for batched updates. Filter Shopify triggers to orders only (not every customer page-view). Most teams stay under daily limits.
Can I trigger Shopify actions from Salesforce events?
Yes. Salesforce Account Status = "Cancelled" → Shopify Update Customer with tag "do-not-promote". Removes the customer from auto-promotional campaigns.
Related

Other apps that pair well with Shopify.


Wire Shopify to Salesforce in 2 minutes.

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