TriggerShopifyReal-timeUpdated May 2026
How do I trigger when a Shopify refund is created?
Short answer: Drop the "Shopify → Refund Created" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in Shopify, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
Trigger
Refund Created
When the matching event happens
when refund creatednew refundon refund createdwhen a refund is created in shopifyrefund addedwatch for refund creatednew refund created
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"id": 9012,"amount": "49.99","order_id": 5678901234}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| id | number | 9012 |
| amount | string | "49.99" |
| order_id | number | 5678901234 |
Pairs with
Drop these actions after Refund Created.
FAQ
Questions about Refund Created.
How does the Refund Created trigger work in Shopify?
Fires when a refund is created in Shopify. Use to back out revenue in your accounting system, update customer LTV, or send a refund-confirmation email.
Is the Refund Created trigger real-time?
Yes. Refund Created uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Shopify.
What data does Refund Created return?
The full event payload from Shopify. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Refund Created so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Shopify admin permissions to use Refund Created?
For most Shopify accounts a standard user can authorize the trigger. Some Shopify plans require an admin to enable third-party webhooks. Check Shopify's docs if the trigger fails to register.
More triggers
Other Shopify triggers.
Trigger
New Customer
Fires when a new customer is created in Shopify. Common use: sync to your ESP/CRM, fire a welcome series, or run an enrichment step before first contact.
TriggerFulfillment Created
Fires when an order fulfillment is created in Shopify. Used to push tracking numbers into post-purchase emails or to mirror fulfillment state into your OMS/3PL.
TriggerOrder Cancelled
Fires when an order is cancelled in Shopify. Use to stop a fulfillment pipeline, void shipping labels, or trigger a win-back email.
TriggerNew Order
Fires when a new order is placed in your Shopify store (regardless of payment status). The standard inbound hook for fulfillment, fraud-check, and accounting automations.
TriggerOrder Paid
Fires when an order is marked paid in Shopify. Use this (rather than Order Created) when you want to wait for capture before fulfilling or before recognising revenue.
Build a workflow on this trigger.
One trigger. 16+ downstream actions. Zero glue.
