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Salesforce + Shopify: ecommerce orders as CRM activity.

Sync Shopify customers + orders into Salesforce as Leads, Contacts, and Opportunities; trigger Salesforce workflows from Shopify events.

Trigger app
Salesforce as the trigger

Workflows fire when something happens in Salesforce.

  • Salesforce has no triggers yet. Use the catalog's universal Webhook trigger as the upstream.
Action app
Shopify as the action

Workflows do something in Shopify, instantly.

See all 16 actions →
Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

SalesforceShopify

When something happens in Salesforce, do it in Shopify.

0 Salesforce triggers wired to 16 Shopify actions.

    ShopifySalesforce

    Or fire it the other way around.

    8 Shopify triggers wired to 13 Salesforce actions downstream.

    See ShopifySalesforce
    Popular pairings

    Common Salesforce → Shopify workflows.

    Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

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    How it works

    Connect Salesforce and Shopify in five steps.

    No code, no glue, no half-day setup. Each step is one click.

    1. 1
      Connect
      Authorize Salesforce and Shopify

      Open Tiny Command, authorize Salesforce and Shopify once each. Both connections are available to every workflow on your account.

    2. 2
      Trigger
      Pick a Salesforce trigger

      Drop the Salesforce → New event trigger onto the canvas. Tiny Command auto-registers the webhook.

      POST /v1/webhooks/salesforce.event
    3. 3
      Transform
      Add a filter or AI step

      Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

    4. 4
      Action
      Add the Shopify action

      Drop the Shopify → Cancel Order action below it. Map fields from the Salesforce payload into the Shopify inputs.

      shopify.cancel-order
    5. 5
      Publish
      Publish and forget

      Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

    FAQ

    Questions about Salesforce + Shopify.

    How do I sync Shopify customers to Salesforce?
    Shopify Customer Created → Salesforce Find or Create Contact by email with name + custom fields (total_spent, orders_count). Tag with source = "Shopify".
    Can I create Salesforce Opportunities from high-value Shopify orders?
    Yes. Shopify Order Created above threshold → Salesforce Create Opportunity with amount, Closed Won stage, associated Contact. Track wholesale/B2B orders as deals.
    How do I push Salesforce account tier into Shopify customer tags?
    Salesforce Account Updated where tier changes → Shopify Update Customer with tag (e.g., "vip-tier"). Storefront promos or shipping logic conditions on the tag.
    Can I avoid duplicate Salesforce records from Shopify?
    Yes. Use shopify_customer_id as Salesforce external_id on Contact. Upsert by external_id is dedupe-safe natively. Standard SFDC pattern.
    How do I respect Salesforce API limits with busy Shopify?
    Use Salesforce Composite/Bulk API for batched updates. Filter Shopify triggers to orders only (not every customer page-view). Most teams stay under daily limits.
    Can I trigger Shopify actions from Salesforce events?
    Yes. Salesforce Account Status = "Cancelled" → Shopify Update Customer with tag "do-not-promote". Removes the customer from auto-promotional campaigns.
    Related

    Other apps that pair well with Salesforce.


    Wire Salesforce to Shopify in 2 minutes.

    Free tier available. No credit card. No onboarding call.