ActionZoho CRMUpdated September 2026

How do I fetch a Zoho CRM record by ID?

Short answer: You can get record in Zoho CRM by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Zoho CRM Get Record action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Get Record in Zoho CRM — start free All 7 Zoho CRM actions

Get Record in Zoho CRM — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Module module	options	Required	Module. Options: Leads, Contacts, Deals, Accounts
Record ID record_id	string	Required	Record ID. Example: 554023000001627036

Sample request

{
  "module": "{{trigger.module}}",
  "record_id": "e.g. 554023000001627036"
}

Returns

{
  "data": [
    {
      "id": "554023000001627036",
      "Email": "john@example.com",
      "Company": "Acme",
      "Last_Name": "Doe"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Record.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Zoho CRM

2 Google Sheets triggers

HubSpot → Zoho CRM

18 HubSpot triggers

FAQ

Questions about Get Record.

What does the Get Record action do in Zoho CRM?

Retrieves a specific record by ID from a Zoho CRM module with all of its standard and custom fields. The standard read after a trigger fires with an ID.

What inputs does Get Record require?

Required: Module, Record ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Zoho CRM returns an error?

The run history shows the failed step with its input and the error message Zoho CRM returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Get Record support batch operations?

Run Get Record inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Zoho CRM's rate limits.

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