ActionTwilioUpdated September 2026

How do I place an outbound voice call with Twilio?

Short answer: You can make call in Twilio by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Twilio Make Call action to a workflow, map its 6 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Make Call in Twilio — start free All 7 Twilio actions

Make Call in Twilio — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
To Phone Number To	string	Required	The phone number to call in E.164 format
From Phone Number From	string	Required	Your Twilio phone number in E.164 format
TwiML URL Url	string	Optional	URL that returns TwiML instructions for the call. Required unless Twiml is provided.
TwiML Body Twiml	string	Optional	Inline TwiML instructions (e.g. <Response><Say>Hello</Say></Response>). Used instead of URL.
Timeout (seconds) Timeout	string	Optional	How long to let the phone ring before hanging up (default 60)
Record Record	options	Optional	Whether to record the call

Sample request

{
  "To": "+15551234567",
  "From": "+15559876543",
  "Url": "https://example.com/twiml",
  "Twiml": "<Response><Say voice=\"alice\">Hello, this is a test call.</Say></Response>",
  "Timeout": "30"
}

Returns

{
  "to": "+15551234567",
  "sid": "CA1234567890abcdef",
  "from": "+15559876543",
  "status": "queued",
  "direction": "outbound-api",
  "date_created": "2025-01-15T12:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Make Call.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Twilio

2 Google Sheets triggers

HubSpot → Twilio

18 HubSpot triggers

FAQ

Questions about Make Call.

What does the Make Call action do in Twilio?

Initiates an outbound phone call via Twilio. The call flow is driven by either a TwiML URL or by passing inline TwiML; required to specify either url or twiml.

What inputs does Make Call require?

Required: To Phone Number, From Phone Number. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Twilio returns an error?

The run history shows the failed step with its input and the error message Twilio returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Make Call support batch operations?

Run Make Call inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Twilio's rate limits.

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