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ActionTwilioUpdated June 2026

How do I fetch details of a Twilio call?

Short answer: You can get call in Twilio by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Twilio Get Call action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Get Call in Twilio — start free All 7 Twilio actions
Get Call in Twilio — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Call SID
call_sid
stringRequiredCall SID. Example: CA1234567890abcdef
Sample request
{
  "call_sid": "e.g. CA1234567890abcdef"
}
Returns
{
  "to": "+15551234567",
  "sid": "CA123",
  "from": "+15559876543",
  "status": "completed",
  "duration": "42",
  "start_time": "2025-01-15T12:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Call.

Any of these apps can fire this action as part of a workflow.

Gmail → Twilio
1 Gmail triggers
Slack → Twilio
13 Slack triggers
Google Sheets → Twilio
2 Google Sheets triggers
HubSpot → Twilio
18 HubSpot triggers
FAQ

Questions about Get Call.

What does the Get Call action do in Twilio?
Retrieves details about a specific Twilio call by SID: from, to, duration, status, price, and recording info. Used to read back details after a webhook fires.
What inputs does Get Call require?
Required: Call SID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Twilio returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Get Call support batch operations?
Yes. Run Get Call inside a Loop node to process arrays. TinyCommand handles Twilio's rate limits automatically so you don't have to throttle manually.
More actions

Other Twilio actions.

Action
Get Message
Retrieves details of a sent Twilio message by SID with status (queued, sent, delivered, undelivered, failed), price, and error code. Used to reconcile sends with carrier-reported state.
Action
List Calls
Lists call records from your Twilio account with filters for to, from, status, and date range. Used for usage reports, billing reconciliation, or quality monitoring.
Action
List Messages
Retrieves a list of sent and received messages on your Twilio account, with filters for to, from, status, and date sent. Used for audit and reporting.
Action
Lookup Phone Number
Looks up information about a phone number via Twilio Lookup: country, carrier, line type (mobile/landline/voip), and validity. Use to filter signups, fraud-score, or pre-validate before sending SMS.
Action
Make Call
Initiates an outbound phone call via Twilio. The call flow is driven by either a TwiML URL or by passing inline TwiML; required to specify either url or twiml.
Action
Send SMS
Sends an SMS (or MMS, by adding MediaUrl) via Twilio to the destination number. US/Canada destinations require 10DLC or short-code registration to avoid carrier filtering.
Get Call in Twilio — start free