ActionTwilioUpdated May 2026

How do I send an SMS or MMS via Twilio?

Short answer: Drop the "Twilio → Send SMS" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 7 Twilio actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
To Phone Number To	string	Required	E.164 format
From Phone Number From	string	Required	Your Twilio phone number in E.164 format
Message Body Body	string	Required	Message body content. Plain text unless the API specifies HTML/markdown.
Media URL MediaUrl	string	Optional	URL of media to send (MMS)

Sample request

{
  "To": "+15551234567",
  "From": "+15559876543",
  "Body": "e.g. Hi there, thanks for reaching out.",
  "MediaUrl": "https://example.com/image.jpg"
}

Returns

{
  "to": "+15551234567",
  "sid": "SM1234567890abcdef",
  "body": "Hello from Twilio!",
  "from": "+15559876543",
  "status": "queued",
  "date_created": "2024-01-01T00:00:00Z"
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Send SMS.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Twilio

2 Google Sheets triggers

HubSpot → Twilio

18 HubSpot triggers

FAQ

Questions about Send SMS.

What does the Send SMS action do in Twilio?

Sends an SMS (or MMS, by adding MediaUrl) via Twilio to the destination number. US/Canada destinations require 10DLC or short-code registration to avoid carrier filtering.

What inputs does Send SMS require?

Required: To Phone Number, From Phone Number, Message Body. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Twilio returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Send SMS support batch operations?

Yes. Run Send SMS inside a Loop node to process arrays. Tiny Command handles Twilio's rate limits automatically so you don't have to throttle manually.

More actions