RingCentral
Cloud-PBX events from RingCentral into your stack
RingCentral is the cloud-PBX product enterprises run when they need a unified phone system across many offices and remote workers. Three triggers cover the comms surface: Call Completed (the call wrapped, with duration, recording URL if recording was enabled, and direction), SMS Received (inbound SMS to a RingCentral number), Voicemail Received (a voicemail was deposited). Six actions handle the operational side: Send SMS, Send Fax (yes, fax, still relevant for healthcare and legal verticals), Create Meeting (RingCentral Video meetings), Get Call Recording, List Call Log, List Extensions (the user / phone-number directory). The integration authorizes via RingCentral OAuth with the right developer-app scopes. Common patterns: a RingCentral Call Completed fires a workflow that logs the call against the matching Salesforce contact (looked up by phone number), pulls the transcript via Get Call Recording, runs an AI summary, and saves the result as a note on the contact's account; or Voicemail Received triggers a transcription workflow with an AI step that classifies urgency and routes to the right team.
Workflows start when RingCentral does.
3 real-time triggers, each backed by a webhook subscription. Events arrive within seconds and you don't have to set up polling.
Fires when a phone call completes. Payload includes duration, parties, recording URL if recording was on. For "log call to CRM after completion" workflows.
Fires on incoming SMS. For business-SMS workflows that need to route inbound customer texts to the right team.
Fires when a voicemail lands. Useful for "auto-transcribe via AssemblyAI → ping the recipient with the text" or "VIP caller voicemail → priority alert" workflows.
Do anything RingCentral can do, from a workflow.
Every action accepts dynamic inputs from upstream nodes, whether that's an AI output, a form field, or a search result.
| Action | What it does |
|---|---|
| Create RingCentral Meeting | Creates a RingCentral Video meeting with topic, time, attendees. For "calendar booking → auto-create meeting" workflows. |
| Get RingCentral Recording | Returns the recording audio file by call ID. For "post-call → transcribe + AI-summarise → log to CRM" workflows. |
| List RingCentral Call Log | Paginated call history with filters. For "yesterday's call summary" reporting and for compliance audit workflows. |
| List RingCentral Extensions | Returns the account's extensions (users with phone numbers). For resolving extension IDs in routing workflows. |
| RingCentral Send Fax | Sends a fax (yes, fax is still alive in healthcare, legal, government). For "auto-fax this signed contract to the client's legal team" workflows. |
| RingCentral Send SMS | Sends an SMS from a RingCentral number. For business-SMS workflows that need to keep all customer communication in the RingCentral inbox. |
Pre-built RingCentral workflows.
Clone any recipe and customize it in one click. Every recipe is fully editable.
AI-triage every RingCentral event, ping the right channel only when it matters.
Every event matching a filter, appended to a running spreadsheet.
Turn RingCentral into a Notion-backed source of truth, auto-tagged.
Three things worth knowing.
Tiny Command counts a run the moment a trigger fires. Filtering early means only matching events spend your usage budget.
Connect RingCentral once and every workflow on your account can use its triggers and actions. You don't have to re-auth per workflow.
Every RingCentral field shows up in the visual picker for downstream nodes. The raw payload is there for power users, optional for everyone else.
Questions about the RingCentral integration.
If we missed yours, ping support. We usually reply within an hour.
How do I connect RingCentral to Tiny Command?
What RingCentral triggers does Tiny Command support?
What RingCentral actions can I run from a workflow?
Is the RingCentral integration real-time?
Do I need to write code to use RingCentral with Tiny Command?
How much does the RingCentral integration cost?
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Do more with RingCentral.
Wire it to Slack, Notion, HubSpot, Stripe, or any of the other 438 apps in our catalog. Setup takes roughly two minutes. Free to try, no credit card.
