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Autopilot
Autopilot (Ortto) contact events
Autopilot (now rebranded as Ortto) is the customer-journey automation platform that uses a visual canvas to design email + SMS + push flows triggered by user behaviour. Tiny Command surfaces two triggers (Contact Added — a new contact entered Autopilot, Contact Updated — any field change including custom attributes) plus two actions (List Contacts and Get Contact). The connection uses an Autopilot API key from Settings → API. The contact model is the centerpiece: every customer is a single contact record with first/last name, email, custom fields, and a list of journey participations. Contact Updated fires on any field change including custom-field writes — so workflows that need fine-grained reactions (e.g., "fire when the plan_tier field changes to enterprise") filter on the previous_values vs current_values diff. The Autopilot/Ortto rebrand happened in 2022 but most existing customers still use the autopilot.app domain; the API is API-version-stable across the rebrand.
Workflows start when Autopilot does.
2 real-time triggers, each backed by a webhook subscription. Events arrive within seconds and you don't have to set up polling.
Fires when a new contact is added to Autopilot (now Ortto) from any source — manual create, CSV import, API write, or form submission. Payload includes the full contact with custom fields. The base hook for "new lead → fan out to slack/sheet/CRM" patterns.
Fires on any field change including custom-attribute writes and journey-state transitions. For specific change types (e.g., only when plan_tier becomes enterprise), inspect the previous_values vs current_values diff in the payload.
Do anything Autopilot can do, from a workflow.
Every action accepts dynamic inputs from upstream nodes, whether that's an AI output, a form field, or a search result.
| Action | What it does |
|---|---|
| Get Contact | Returns the contact by ID or email with all standard and custom fields plus current journey participations. Useful for enrichment workflows that need a snapshot of Autopilot state before downstream decisions. |
| List Contacts | Paginated contact list with filters by segment, journey, custom-field value. For sync workflows that mirror Autopilot into a warehouse, paginate with the recent-update filter to incrementally pull only touched records. |
Pre-built Autopilot workflows.
Clone any recipe and customize it in one click. Every recipe is fully editable.
Three things worth knowing.
Tiny Command counts a run the moment a trigger fires. Filtering early means only matching events spend your usage budget.
Connect Autopilot once and every workflow on your account can use its triggers and actions. You don't have to re-auth per workflow.
Every Autopilot field shows up in the visual picker for downstream nodes. The raw payload is there for power users, optional for everyone else.
Questions about the Autopilot integration.
If we missed yours, ping support. We usually reply within an hour.
How do I connect Autopilot to Tiny Command?
What Autopilot triggers does Tiny Command support?
What Autopilot actions can I run from a workflow?
Is the Autopilot integration real-time?
Do I need to write code to use Autopilot with Tiny Command?
How much does the Autopilot integration cost?
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Same category as Autopilot, ordered by how often teams pair them. Hover the carousel to pause.
Do more with Autopilot.
Wire it to Slack, Notion, HubSpot, Stripe, or any of the other 438 apps in our catalog. Setup takes roughly two minutes. Free to try, no credit card.