Per-pair page

Intercom + Zoom: live meeting handoff from chat.

Schedule Zoom meetings from Intercom conversations, post recording links back as conversation notes, or AI-summarize Zoom into Intercom for support context.

Connect Intercom and Zoom See reverse direction

Trigger app

Intercom as the trigger

Workflows fire when something happens in Intercom.

Action app

Zoom as the action

Workflows do something in Zoom, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Intercom → Zoom

When something happens in Intercom, do it in Zoom.

5 Intercom triggers wired to 7 Zoom actions. Most-used pairing: New Contact → Create Meeting.

Zoom → Intercom

Or fire it the other way around.

0 Zoom triggers wired to 20 Intercom actions downstream.

Use any trigger in the catalog as the upstream.

See Zoom → Intercom →

Popular pairings

Common Intercom → Zoom workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 35 combinations

When new contact in Intercom, create meeting in Zoom.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, delete meeting in Zoom.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, get meeting in Zoom.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, list meetings in Zoom.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When conversation closed in Intercom, create meeting in Zoom.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, delete meeting in Zoom.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, get meeting in Zoom.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, list meetings in Zoom.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When new conversation in Intercom, create meeting in Zoom.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

How it works

Connect Intercom and Zoom in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Intercom and Zoom
Open Tiny Command, authorize Intercom and Zoom once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Intercom trigger
Drop the Intercom → New Contact trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/intercom.trigger-contact-created
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Zoom action
Drop the Zoom → Create Meeting action below it. Map fields from the Intercom payload into the Zoom inputs.
zoom.create-meeting
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Intercom + Zoom.

How do I schedule a Zoom meeting from an Intercom conversation?

Intercom Slash Command (/schedule-zoom) by an admin → Zoom Create Meeting with topic + customer email as invitee → Intercom Add Reply with the Zoom join URL. Hand off chat to live call seamlessly.

Can I attach Zoom recordings as Intercom conversation notes?

Yes. Zoom Recording Completed → look up Intercom conversation by attendee email → Intercom Add Note with recording URL + AI summary. Conversation history captured.

How do I auto-summarize Zoom into Intercom?

Zoom Recording Completed → Whisper transcribes → Claude/OpenAI summarizes → Intercom Add Note on the related conversation. Support team sees the meeting outcome without rewatching.

Can I extract action items from Zoom and notify Intercom?

Yes. AI extracts action items from transcript. For each, Intercom Add Note on conversation with the action item + assignee. Or Intercom Send Message to confirm to the customer.

How do I avoid creating Zoom meetings for low-value Intercom chats?

Gate behind explicit admin action (slash command or Intercom tag). Don't auto-schedule from every chat. Reserve Zoom for high-touch escalations.

Can I send a Zoom calendar invite via Intercom?

Yes. After Zoom Create Meeting, generate an .ics file → Intercom Send Message with the .ics attached or link to download. Customer gets a clickable calendar invite from chat.

Other apps that pair well with Intercom.

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Intercom + Google Sheets

Spreadsheets & Databases

Wire Intercom to Zoom in 2 minutes.

Free tier available. No credit card. No onboarding call.

Try for free Request a demo

Intercom + Zoom: live meeting handoff from chat.

Pick the way that fits your stack.

When something happens in Intercom, do it in Zoom.

Or fire it the other way around.

Common Intercom → Zoom workflows.

Connect Intercom and Zoom in five steps.

Questions about Intercom + Zoom.

Other apps that pair well with Intercom.

Wire Intercom to Zoom in 2 minutes.

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