Per-pair page

Intercom + Zoom: live meeting handoff from chat.

Schedule Zoom meetings from Intercom conversations, post recording links back as conversation notes, or AI-summarize Zoom into Intercom for support context.

Connect Zoom and Intercom See reverse direction

Trigger app

Zoom as the trigger

Workflows fire when something happens in Zoom.

Zoom has no triggers yet. Use the catalog's universal Webhook trigger as the upstream.

Action app

Intercom as the action

Workflows do something in Intercom, instantly.

See all 20 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Zoom → Intercom

When something happens in Zoom, do it in Intercom.

0 Zoom triggers wired to 20 Intercom actions.

Intercom → Zoom

Or fire it the other way around.

5 Intercom triggers wired to 7 Zoom actions downstream.

See Intercom → Zoom →

Popular pairings

Common Zoom → Intercom workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

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How it works

Connect Zoom and Intercom in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Zoom and Intercom
Open Tiny Command, authorize Zoom and Intercom once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Zoom trigger
Drop the Zoom → New event trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/zoom.event
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Intercom action
Drop the Intercom → Assign Conversation action below it. Map fields from the Zoom payload into the Intercom inputs.
intercom.assign-conversation
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Zoom + Intercom.

How do I schedule a Zoom meeting from an Intercom conversation?

Intercom Slash Command (/schedule-zoom) by an admin → Zoom Create Meeting with topic + customer email as invitee → Intercom Add Reply with the Zoom join URL. Hand off chat to live call seamlessly.

Can I attach Zoom recordings as Intercom conversation notes?

Yes. Zoom Recording Completed → look up Intercom conversation by attendee email → Intercom Add Note with recording URL + AI summary. Conversation history captured.

How do I auto-summarize Zoom into Intercom?

Zoom Recording Completed → Whisper transcribes → Claude/OpenAI summarizes → Intercom Add Note on the related conversation. Support team sees the meeting outcome without rewatching.

Can I extract action items from Zoom and notify Intercom?

Yes. AI extracts action items from transcript. For each, Intercom Add Note on conversation with the action item + assignee. Or Intercom Send Message to confirm to the customer.

How do I avoid creating Zoom meetings for low-value Intercom chats?

Gate behind explicit admin action (slash command or Intercom tag). Don't auto-schedule from every chat. Reserve Zoom for high-touch escalations.

Can I send a Zoom calendar invite via Intercom?

Yes. After Zoom Create Meeting, generate an .ics file → Intercom Send Message with the .ics attached or link to download. Customer gets a clickable calendar invite from chat.

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Wire Zoom to Intercom in 2 minutes.

Free tier available. No credit card. No onboarding call.

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