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Intercom + Zoom: live meeting handoff from chat.

Schedule Zoom meetings from Intercom conversations, post recording links back as conversation notes, or AI-summarize Zoom into Intercom for support context.

Trigger app
Zoom as the trigger

Workflows fire when something happens in Zoom.

  • Zoom has no triggers yet. Use the catalog's universal Webhook trigger as the upstream.
Action app
Intercom as the action

Workflows do something in Intercom, instantly.

See all 20 actions →
Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

ZoomIntercom

When something happens in Zoom, do it in Intercom.

0 Zoom triggers wired to 20 Intercom actions.

    IntercomZoom

    Or fire it the other way around.

    5 Intercom triggers wired to 7 Zoom actions downstream.

    See IntercomZoom
    Popular pairings

    Common Zoom → Intercom workflows.

    Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

    Showing 0 of 0 combinations
    How it works

    Connect Zoom and Intercom in five steps.

    No code, no glue, no half-day setup. Each step is one click.

    1. 1
      Connect
      Authorize Zoom and Intercom

      Open Tiny Command, authorize Zoom and Intercom once each. Both connections are available to every workflow on your account.

    2. 2
      Trigger
      Pick a Zoom trigger

      Drop the Zoom → New event trigger onto the canvas. Tiny Command auto-registers the webhook.

      POST /v1/webhooks/zoom.event
    3. 3
      Transform
      Add a filter or AI step

      Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

    4. 4
      Action
      Add the Intercom action

      Drop the Intercom → Assign Conversation action below it. Map fields from the Zoom payload into the Intercom inputs.

      intercom.assign-conversation
    5. 5
      Publish
      Publish and forget

      Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

    FAQ

    Questions about Zoom + Intercom.

    How do I schedule a Zoom meeting from an Intercom conversation?
    Intercom Slash Command (/schedule-zoom) by an admin → Zoom Create Meeting with topic + customer email as invitee → Intercom Add Reply with the Zoom join URL. Hand off chat to live call seamlessly.
    Can I attach Zoom recordings as Intercom conversation notes?
    Yes. Zoom Recording Completed → look up Intercom conversation by attendee email → Intercom Add Note with recording URL + AI summary. Conversation history captured.
    How do I auto-summarize Zoom into Intercom?
    Zoom Recording Completed → Whisper transcribes → Claude/OpenAI summarizes → Intercom Add Note on the related conversation. Support team sees the meeting outcome without rewatching.
    Can I extract action items from Zoom and notify Intercom?
    Yes. AI extracts action items from transcript. For each, Intercom Add Note on conversation with the action item + assignee. Or Intercom Send Message to confirm to the customer.
    How do I avoid creating Zoom meetings for low-value Intercom chats?
    Gate behind explicit admin action (slash command or Intercom tag). Don't auto-schedule from every chat. Reserve Zoom for high-touch escalations.
    Can I send a Zoom calendar invite via Intercom?
    Yes. After Zoom Create Meeting, generate an .ics file → Intercom Send Message with the .ics attached or link to download. Customer gets a clickable calendar invite from chat.
    Related

    Other apps that pair well with Zoom.


    Wire Zoom to Intercom in 2 minutes.

    Free tier available. No credit card. No onboarding call.