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Connect Gmail to Kustomer in two minutes.

Real-time triggers from Gmail, ready-made actions in Kustomer. Filter, transform, and route without writing a line of code.

Trigger app
Gmail as the trigger

Workflows fire when something happens in Gmail.

Action app
Kustomer as the action

Workflows do something in Kustomer, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

GmailKustomer

When something happens in Gmail, do it in Kustomer.

1 Gmail triggers wired to 4 Kustomer actions. Most-used pairing: New EmailCreate Kustomer Conversation.

KustomerGmail

Or fire it the other way around.

0 Kustomer triggers wired to 27 Gmail actions downstream.

  • Use any trigger in the catalog as the upstream.
See KustomerGmail
Popular pairings

Common Gmail → Kustomer workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 4 of 4 combinations
How it works

Connect Gmail and Kustomer in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Gmail and Kustomer

    Open Tiny Command, authorize Gmail and Kustomer once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Gmail trigger

    Drop the Gmail → New Email trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/google-gmail.trigger-email-received
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the Kustomer action

    Drop the Kustomer → Create Kustomer Conversation action below it. Map fields from the Gmail payload into the Kustomer inputs.

    kustomer.create-conversation
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Gmail + Kustomer.

How long does it take to connect Gmail and Kustomer on Tiny Command?
Under two minutes. Authorize Gmail and Kustomer once each, drop the Gmail trigger and Kustomer action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.
Is the Gmail ↔ Kustomer integration real-time?
Yes. Both Gmail and Kustomer expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.
Can I filter or transform data between Gmail and Kustomer?
Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit Kustomer.
What Gmail events can trigger a Kustomer workflow?
Any of the 1 Gmail triggers, including "New Email". Each fires in real time when the matching event happens in Gmail.
Do I need a paid plan to use Gmail with Kustomer?
No. There's a free tier that covers most Gmail+Kustomer use cases without a credit card. Paid plans unlock higher run volumes and team features when you outgrow it.
What if I want Kustomer → Gmail instead?
Build it the same way, in reverse. There's a dedicated /integrations/kustomer/with/google-gmail page with the reverse-direction triggers and actions.
Related

Other apps that pair well with Gmail.


Wire Gmail to Kustomer in 2 minutes.

Free tier available. No credit card. No onboarding call.