ActionKustomerUpdated September 2026
How do I search Kustomer customers?
Short answer: You can search kustomer customers in Kustomer by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Kustomer Search Kustomer Customers action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Email email | string | Required | The email address. Used as the recipient or identifier depending on context. |
Sample request
{"email": "e.g. user@example.com"}
Returns
{"data": {"id": "cust_abc","attributes": {"name": "Jane Doe"}}}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Search Kustomer Customers.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Search Kustomer Customers.
What does the Search Kustomer Customers action do in Kustomer?
Full-text search across customer attributes. For "find customer by email" lookups or for "all customers in this segment" queries.
What inputs does Search Kustomer Customers require?
Required: Email. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Kustomer returns an error?
The run history shows the failed step with its input and the error message Kustomer returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Search Kustomer Customers support batch operations?
Run Search Kustomer Customers inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Kustomer's rate limits.
More actions
Other Kustomer actions.
Action
Create Kustomer Conversation
Opens a new conversation for a customer on a specified channel (email, chat, SMS). For "external support channel → file in Kustomer" or proactive-outreach workflows.
ActionCreate Kustomer Customer
Inserts a new customer with email, phone, name, custom attributes. For "new lead → push to Kustomer so they're primed when they next contact us" sync workflows.
ActionSend Kustomer Message
Posts a customer-facing message (out) or internal note. For "AI-summarised context → log as internal note" or "automated reply on routine ticket types" workflows.