Connect Gmail to Freshdesk in two minutes.
Real-time triggers from Gmail, ready-made actions in Freshdesk. Filter, transform, and route without writing a line of code.
Workflows do something in Freshdesk, instantly.
- Add Note to TicketAPI
- Create CompanyAPI
- Create ContactAPI
- Create TicketAPI
- Delete ContactAPI
- Delete TicketAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Gmail, do it in Freshdesk.
1 Gmail triggers wired to 15 Freshdesk actions. Most-used pairing: New Email → Add Note to Ticket.
Or fire it the other way around.
5 Freshdesk triggers wired to 27 Gmail actions downstream.
See Freshdesk → Gmail →Common Gmail → Freshdesk workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Connect Gmail and Freshdesk in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Gmail and Freshdesk
Open Tiny Command, authorize Gmail and Freshdesk once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Gmail trigger
Drop the Gmail → New Email trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/google-gmail.trigger-email-received - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Freshdesk action
Drop the Freshdesk → Add Note to Ticket action below it. Map fields from the Gmail payload into the Freshdesk inputs.
freshdesk.add-note-to-ticket - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Gmail + Freshdesk.
How long does it take to connect Gmail and Freshdesk on Tiny Command?
Is the Gmail ↔ Freshdesk integration real-time?
Can I filter or transform data between Gmail and Freshdesk?
What Gmail events can trigger a Freshdesk workflow?
Do I need a paid plan to use Gmail with Freshdesk?
What if I want Freshdesk → Gmail instead?
Other apps that pair well with Gmail.
Wire Gmail to Freshdesk in 2 minutes.
Free tier available. No credit card. No onboarding call.
