ATriggerAutopilotReal-timeUpdated June 2026

When does Autopilot fire on new contacts?

Short answer: In TinyCommand, add the Autopilot Contact Added trigger to a workflow and publish. It listens through a Autopilot webhook and fires your workflow within seconds of the event, with no polling and no code. Add a filter if you only want some events to start a run.

Trigger workflows on Contact Added in Autopilot — start free
Anatomy

What this trigger looks like in a workflow.

Drop it on the canvas. Configure a couple of fields. Publish.

In the builder
TriggerA
Contact Added
When the matching event happens
when a new contact is added to autopilotwatch for contact addedwhen contact addednew contact addedon contact added
What this trigger returns
for the curious

You don’t need to read this. TinyCommand auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.

{
"name": "John Doe",
"email": "john@example.com",
"contact_id": "person_ABC123"
}
Output shape

Fields available to downstream nodes.

Every field below can be referenced by name in any action or filter that comes after this trigger.

FieldTypeExample
namestring"John Doe"
emailstring"john@example.com"
contact_idstring"person_ABC123"
FAQ

Questions about Contact Added.

How does the Contact Added trigger work in Autopilot?
Fires when a new contact is added to Autopilot (now Ortto) from any source — manual create, CSV import, API write, or form submission. Payload includes the full contact with custom fields. The base hook for "new lead → fan out to slack/sheet/CRM" patterns.
Is the Contact Added trigger real-time?
Yes. Contact Added uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in Autopilot.
What data does Contact Added return?
The full event payload from Autopilot. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Contact Added so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need Autopilot admin permissions to use Contact Added?
For most Autopilot accounts a standard user can authorize the trigger. Some Autopilot plans require an admin to enable third-party webhooks. Check Autopilot's docs if the trigger fails to register.
More triggers

Other Autopilot triggers.

Trigger
Contact Updated
Fires on any field change including custom-attribute writes and journey-state transitions. For specific change types (e.g., only when plan_tier becomes enterprise), inspect the previous_values vs current_values diff in the payload.
Trigger workflows on Contact Added in Autopilot — start free