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- Get Contact
AActionAutopilotUpdated May 2026
How do I fetch an Autopilot contact?
Short answer: Drop the "Autopilot → Get Contact" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Contact ID or Email contactId | string | Required | Contact ID or Email |
Sample request
{"contactId": "{{trigger.contactId}}"}
Returns
{"Email": "user@example.com","Company": "Acme","LastName": "Doe","FirstName": "John","contact_id": "person_123"}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for Get Contact.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about Get Contact.
What does the Get Contact action do in Autopilot?
Returns the contact by ID or email with all standard and custom fields plus current journey participations. Useful for enrichment workflows that need a snapshot of Autopilot state before downstream decisions.
What inputs does Get Contact require?
Required: Contact ID or Email. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Autopilot returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does Get Contact support batch operations?
Yes. Run Get Contact inside a Loop node to process arrays. Tiny Command handles Autopilot's rate limits automatically so you don't have to throttle manually.
More actions
Other Autopilot actions.
Send get contact from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.