Per-pair page

Stripe + Zendesk: billing-aware support tickets.

Sync Stripe subscription + payment data into Zendesk user fields, or auto-create Zendesk tickets from Stripe events that need human attention.

Connect Zendesk and Stripe See reverse direction

Trigger app

Zendesk as the trigger

Workflows fire when something happens in Zendesk.

See all 6 triggers →

Action app

Stripe as the action

Workflows do something in Stripe, instantly.

See all 31 actions →

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Zendesk → Stripe

When something happens in Zendesk, do it in Stripe.

6 Zendesk triggers wired to 31 Stripe actions. Most-used pairing: Ticket Assigned → Cancel Subscription.

Stripe → Zendesk

Or fire it the other way around.

10 Stripe triggers wired to 17 Zendesk actions downstream.

See Stripe → Zendesk →

Popular pairings

Common Zendesk → Stripe workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 186 combinations

When ticket assigned in Zendesk, cancel subscription in Stripe.

Fires when a ticket is assigned (or reassigned) to an agent in Zendesk. Use to ping the assignee, start an SLA clock, or audit workload balance.

When ticket assigned in Zendesk, create charge in Stripe.

Fires when a ticket is assigned (or reassigned) to an agent in Zendesk. Use to ping the assignee, start an SLA clock, or audit workload balance.

When ticket assigned in Zendesk, create checkout session in Stripe.

Fires when a ticket is assigned (or reassigned) to an agent in Zendesk. Use to ping the assignee, start an SLA clock, or audit workload balance.

When ticket assigned in Zendesk, create coupon in Stripe.

Fires when a ticket is assigned (or reassigned) to an agent in Zendesk. Use to ping the assignee, start an SLA clock, or audit workload balance.

When ticket commented in Zendesk, cancel subscription in Stripe.

Fires when a comment (public or internal) is added to a Zendesk ticket. Common use: notify Slack of customer replies, log activity, or mirror conversations into a CRM.

When ticket commented in Zendesk, create charge in Stripe.

Fires when a comment (public or internal) is added to a Zendesk ticket. Common use: notify Slack of customer replies, log activity, or mirror conversations into a CRM.

When ticket commented in Zendesk, create checkout session in Stripe.

Fires when a comment (public or internal) is added to a Zendesk ticket. Common use: notify Slack of customer replies, log activity, or mirror conversations into a CRM.

When ticket commented in Zendesk, create coupon in Stripe.

Fires when a comment (public or internal) is added to a Zendesk ticket. Common use: notify Slack of customer replies, log activity, or mirror conversations into a CRM.

When new ticket in Zendesk, cancel subscription in Stripe.

Fires when a new support ticket is created in Zendesk, across any channel (email, web form, chat, API, social). The standard inbound hook for AI triage and routing.

How it works

Connect Zendesk and Stripe in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Zendesk and Stripe
Open Tiny Command, authorize Zendesk and Stripe once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Zendesk trigger
Drop the Zendesk → Ticket Assigned trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/zendesk.trigger-ticket-assigned
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Stripe action
Drop the Stripe → Cancel Subscription action below it. Map fields from the Zendesk payload into the Stripe inputs.
stripe.cancel-subscription
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Zendesk + Stripe.

How do I sync Stripe billing data into Zendesk?

Stripe Customer/Subscription Updated → Zendesk Find User by email → Zendesk Update User with custom fields (plan, MRR, status, next_renewal). Agents see billing context inline.

Can I auto-create Zendesk tickets from Stripe events?

Yes. Stripe Charge Failed (after N retries) → Zendesk Create Ticket assigned to billing-support with payment-issue context. Proactive support before customer reaches out.

How do I prioritize Zendesk tickets by Stripe plan tier?

Zendesk Ticket Created → Stripe Get Customer to fetch plan → Zendesk Update Ticket priority by plan tier. Enterprise = Urgent automatically.

Can I trigger Stripe actions from Zendesk ticket resolution?

Yes. Zendesk Ticket Resolved with "refund-approved" tag → Stripe Create Refund. Or "cancel-approved" tag → Stripe Cancel Subscription. CSM-driven flows from helpdesk.

How do I notify Stripe disputes to Zendesk?

Stripe Dispute Created → Zendesk Create Ticket assigned to ops + linked to the customer's Zendesk profile. Surfaces dispute as support work, not buried in Stripe.

Can I prevent Zendesk tickets from Stripe test-mode events?

Filter triggers on livemode = true. Stripe webhooks include this flag. Otherwise local dev work spams your team's helpdesk.

Other apps that pair well with Zendesk.

Zendesk + Gmail

Zendesk + Slack

Communication

Zendesk + Google Sheets

Spreadsheets & Databases

Spreadsheets & Databases

Wire Zendesk to Stripe in 2 minutes.

Free tier available. No credit card. No onboarding call.

Try for free Request a demo

Stripe + Zendesk: billing-aware support tickets.

Pick the way that fits your stack.

When something happens in Zendesk, do it in Stripe.

Or fire it the other way around.

Common Zendesk → Stripe workflows.

Connect Zendesk and Stripe in five steps.

Questions about Zendesk + Stripe.

Other apps that pair well with Zendesk.

Wire Zendesk to Stripe in 2 minutes.

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