Stripe + Zendesk: billing-aware support tickets.
Sync Stripe subscription + payment data into Zendesk user fields, or auto-create Zendesk tickets from Stripe events that need human attention.
Workflows fire when something happens in Stripe.
- Charge FailedWebhook
- Checkout CompletedWebhook
- New CustomerWebhook
- New DisputeWebhook
- Invoice PaidWebhook
Workflows do something in Zendesk, instantly.
- Add Comment to TicketAPI
- Create OrganizationAPI
- Create TicketAPI
- Create UserAPI
- Delete TicketAPI
- Delete UserAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Stripe, do it in Zendesk.
10 Stripe triggers wired to 17 Zendesk actions. Most-used pairing: Charge Failed → Add Comment to Ticket.
Or fire it the other way around.
6 Zendesk triggers wired to 31 Stripe actions downstream.
See Zendesk → Stripe →Common Stripe → Zendesk workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.
Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.
Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.
Fires when a charge attempt fails in Stripe (decline, fraud, insufficient funds). Use to alert the customer, retry, or kick off dunning.
Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.
Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.
Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.
Fires when a Stripe Checkout session is completed (regardless of payment async status). Common use: provision the customer, send a receipt, or grant entitlements.
Fires when a new customer is created in Stripe. Use to mirror to your CRM, send a welcome email, or enrich the customer record before first charge.
Connect Stripe and Zendesk in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Stripe and Zendesk
Open Tiny Command, authorize Stripe and Zendesk once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Stripe trigger
Drop the Stripe → Charge Failed trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/stripe.trigger-charge-failed - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Zendesk action
Drop the Zendesk → Add Comment to Ticket action below it. Map fields from the Stripe payload into the Zendesk inputs.
zendesk.add-comment-to-ticket - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Stripe + Zendesk.
How do I sync Stripe billing data into Zendesk?
Can I auto-create Zendesk tickets from Stripe events?
How do I prioritize Zendesk tickets by Stripe plan tier?
Can I trigger Stripe actions from Zendesk ticket resolution?
How do I notify Stripe disputes to Zendesk?
Can I prevent Zendesk tickets from Stripe test-mode events?
Other apps that pair well with Stripe.
Wire Stripe to Zendesk in 2 minutes.
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