ActionWhatsApp BusinessUpdated May 2026

How do I list approved WhatsApp Business templates?

Short answer: Drop the "WhatsApp Business → List Templates" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 5 WhatsApp Business actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Limit limit	string	Optional	—

Sample request

{
  "limit": "{{trigger.limit}}"
}

Returns

{
  "data": [
    {
      "name": "order_confirmation",
      "status": "APPROVED",
      "category": "TRANSACTIONAL",
      "language": "en_US"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for List Templates.

Any of these apps can fire this action as part of a workflow.

Gmail → WhatsApp Business

1 Gmail triggers

Slack → WhatsApp Business

13 Slack triggers

Google Sheets → WhatsApp Business

2 Google Sheets triggers

HubSpot → WhatsApp Business

18 HubSpot triggers

FAQ

Questions about List Templates.

What does the List Templates action do in WhatsApp Business?

Lists approved message templates on your WhatsApp Business Account with their names, languages, and components. Use to populate a template picker before sending.

What inputs does List Templates require?

List Templates has no required inputs. Sensible defaults are applied if you leave fields blank.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if WhatsApp Business returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does List Templates support batch operations?

Yes. Run List Templates inside a Loop node to process arrays. Tiny Command handles WhatsApp Business's rate limits automatically so you don't have to throttle manually.

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