ActionWhatsApp BusinessUpdated September 2026
How do I list approved WhatsApp Business templates?
Short answer: You can list templates in WhatsApp Business by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the WhatsApp Business List Templates action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Limit limit | string | Optional | – |
Sample request
{"limit": "{{trigger.limit}}"}
Returns
{"data": [{"name": "order_confirmation","status": "APPROVED","category": "TRANSACTIONAL","language": "en_US"}]}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for List Templates.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about List Templates.
What does the List Templates action do in WhatsApp Business?
Lists approved message templates on your WhatsApp Business Account with their names, languages, and components. Use to populate a template picker before sending.
What inputs does List Templates require?
List Templates has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if WhatsApp Business returns an error?
The run history shows the failed step with its input and the error message WhatsApp Business returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does List Templates support batch operations?
Run List Templates inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within WhatsApp Business's rate limits.
More actions
Other WhatsApp Business actions.
Action
Mark as Read
Sends a read receipt for an inbound WhatsApp message, surfacing the blue double-checks to the sender. Good practice for human-agent handoff UX.
ActionSend Media
Sends an image, video, document, or audio file by URL through WhatsApp Business Cloud API. Per-type size and format limits apply; only allowed inside the 24-hour customer service window.
ActionSend Template Message
Sends a pre-approved template message (HSM) via WhatsApp Business Cloud API. Required for messaging outside the 24-hour customer service window or to start a conversation.
ActionSend Text Message
Sends a free-form text message to a WhatsApp customer; only allowed within the 24-hour customer service window opened by their most recent inbound message. Outside that window, use Send Template Message instead.