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Connect Slack to Gorgias in two minutes.

Real-time triggers from Slack, ready-made actions in Gorgias. Filter, transform, and route without writing a line of code.

Trigger app
Slack as the trigger

Workflows fire when something happens in Slack.

See all 13 triggers →
Action app
Gorgias as the action

Workflows do something in Gorgias, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

SlackGorgias

When something happens in Slack, do it in Gorgias.

13 Slack triggers wired to 6 Gorgias actions. Most-used pairing: App Home OpenedCreate Gorgias Ticket.

GorgiasSlack

Or fire it the other way around.

0 Gorgias triggers wired to 45 Slack actions downstream.

  • Use any trigger in the catalog as the upstream.
See GorgiasSlack
Popular pairings

Common Slack → Gorgias workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 78 combinations
When app home opened in Slack, create gorgias ticket in Gorgias.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, get gorgias ticket in Gorgias.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, list gorgias tickets in Gorgias.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, search gorgias customers in Gorgias.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app mentioned in Slack, create gorgias ticket in Gorgias.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, get gorgias ticket in Gorgias.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, list gorgias tickets in Gorgias.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, search gorgias customers in Gorgias.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When new channel in Slack, create gorgias ticket in Gorgias.

Fires when a new Slack channel is created in the workspace. Useful for auto-adding the bot, welcome messages, or governance audit logs.

How it works

Connect Slack and Gorgias in five steps.

No code, no glue, no half-day setup. Each step is one click.

  1. 1
    Connect
    Authorize Slack and Gorgias

    Open Tiny Command, authorize Slack and Gorgias once each. Both connections are available to every workflow on your account.

  2. 2
    Trigger
    Pick a Slack trigger

    Drop the Slack → App Home Opened trigger onto the canvas. Tiny Command auto-registers the webhook.

    POST /v1/webhooks/slack.trigger-app-home-opened
  3. 3
    Transform
    Add a filter or AI step

    Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.

  4. 4
    Action
    Add the Gorgias action

    Drop the Gorgias → Create Gorgias Ticket action below it. Map fields from the Slack payload into the Gorgias inputs.

    gorgias.create-ticket
  5. 5
    Publish
    Publish and forget

    Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Slack + Gorgias.

How long does it take to connect Slack and Gorgias on Tiny Command?
Under two minutes. Authorize Slack and Gorgias once each, drop the Slack trigger and Gorgias action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.
Is the Slack ↔ Gorgias integration real-time?
Yes. Both Slack and Gorgias expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.
Can I filter or transform data between Slack and Gorgias?
Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit Gorgias.
What Slack events can trigger a Gorgias workflow?
Any of the 13 Slack triggers, including "App Home Opened". Each fires in real time when the matching event happens in Slack.
Do I need a paid plan to use Slack with Gorgias?
No. There's a free tier that covers most Slack+Gorgias use cases without a credit card. Paid plans unlock higher run volumes and team features when you outgrow it.
What if I want Gorgias → Slack instead?
Build it the same way, in reverse. There's a dedicated /integrations/gorgias/with/slack page with the reverse-direction triggers and actions.
Related

Other apps that pair well with Slack.


Wire Slack to Gorgias in 2 minutes.

Free tier available. No credit card. No onboarding call.