ActionGorgiasUpdated September 2026

How do I find a Gorgias customer?

Short answer: You can search gorgias customers in Gorgias by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Gorgias Search Gorgias Customers action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Search Gorgias Customers in Gorgias — start free All 6 Gorgias actions

Search Gorgias Customers in Gorgias — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Email email	string	Required	The email address. Used as the recipient or identifier depending on context.

Sample request

{
  "email": "e.g. user@example.com"
}

Returns

{
  "data": [
    {
      "id": 42,
      "name": "Jane Doe",
      "email": "jane@x.com"
    }
  ]
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Search Gorgias Customers.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Gorgias

2 Google Sheets triggers

HubSpot → Gorgias

18 HubSpot triggers

FAQ

Questions about Search Gorgias Customers.

What does the Search Gorgias Customers action do in Gorgias?

Lookup by email or external ID. Useful for "incoming chat from email X → find existing customer to attribute the ticket" workflows.

What inputs does Search Gorgias Customers require?

Required: Email. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Gorgias returns an error?

The run history shows the failed step with its input and the error message Gorgias returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Search Gorgias Customers support batch operations?

Run Search Gorgias Customers inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Gorgias's rate limits.

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