Google Sheets + Zendesk: ticket data for reporting.
Sync Zendesk tickets into Sheets for SLA reporting, agent throughput analysis, or cross-team dashboards. Push spreadsheet bulk-import data into Zendesk in reverse.
Workflows fire when something happens in Google Sheets.
- New RowWebhook
- Row UpdatedWebhook
Workflows do something in Zendesk, instantly.
- Add Comment to TicketAPI
- Create OrganizationAPI
- Create TicketAPI
- Create UserAPI
- Delete TicketAPI
- Delete UserAPI
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Google Sheets, do it in Zendesk.
2 Google Sheets triggers wired to 17 Zendesk actions. Most-used pairing: New Row → Add Comment to Ticket.
Or fire it the other way around.
6 Zendesk triggers wired to 9 Google Sheets actions downstream.
See Zendesk → Google Sheets →Common Google Sheets → Zendesk workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a new row is added to a Google Sheet (typically the first sheet tab). Common use: ingest form-fed rows into a CRM or notify on a new entry.
Fires when a new row is added to a Google Sheet (typically the first sheet tab). Common use: ingest form-fed rows into a CRM or notify on a new entry.
Fires when a new row is added to a Google Sheet (typically the first sheet tab). Common use: ingest form-fed rows into a CRM or notify on a new entry.
Fires when a new row is added to a Google Sheet (typically the first sheet tab). Common use: ingest form-fed rows into a CRM or notify on a new entry.
Fires when a row is updated in a Google Sheet. Useful for sync flows where the Sheet is a source-of-truth that drives downstream changes.
Fires when a row is updated in a Google Sheet. Useful for sync flows where the Sheet is a source-of-truth that drives downstream changes.
Fires when a row is updated in a Google Sheet. Useful for sync flows where the Sheet is a source-of-truth that drives downstream changes.
Fires when a row is updated in a Google Sheet. Useful for sync flows where the Sheet is a source-of-truth that drives downstream changes.
Connect Google Sheets and Zendesk in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Google Sheets and Zendesk
Open Tiny Command, authorize Google Sheets and Zendesk once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Google Sheets trigger
Drop the Google Sheets → New Row trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/google-sheets.trigger-row-added - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Zendesk action
Drop the Zendesk → Add Comment to Ticket action below it. Map fields from the Google Sheets payload into the Zendesk inputs.
zendesk.add-comment-to-ticket - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Google Sheets + Zendesk.
How do I sync Zendesk tickets to a Google Sheet?
Can I bulk-import Sheet rows as Zendesk tickets?
How do I avoid Sheet bloat from a high-volume Zendesk?
Can I track Zendesk SLA breaches in a Sheet?
How do I update Zendesk tickets from Sheet edits?
Can I sync Zendesk custom fields to Sheets?
Other apps that pair well with Google Sheets.
Wire Google Sheets to Zendesk in 2 minutes.
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