ActionAircallUpdated September 2026

How do I fetch the details of a specific Aircall call?

Short answer: You can get call in Aircall by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Aircall Get Call action to a workflow, map its 1 input from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Get Call in Aircall — start free All 6 Aircall actions

Get Call in Aircall — start free

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Call ID callId	string	Required	12345

Sample request

{
  "callId": "12345"
}

Returns

{
  "call": {
    "id": 12345,
    "user": {
      "id": 7,
      "name": "Jane Doe"
    },
    "status": "done",
    "duration": 42,
    "direction": "inbound",
    "recording": "https://media.aircall.io/recordings/abc.mp3",
    "raw_digits": "+15551234567",
    "started_at": 1737000000
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Call.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Aircall

2 Google Sheets triggers

HubSpot → Aircall

18 HubSpot triggers

FAQ

Questions about Get Call.

What does the Get Call action do in Aircall?

Returns the full call record by ID — duration, direction, participants, recording URL, tags, notes. The standard lookup for workflows that received a call ID via webhook and need richer context for downstream processing.

What inputs does Get Call require?

Required: Call ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Aircall returns an error?

The run history shows the failed step with its input and the error message Aircall returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.

Does Get Call support batch operations?

Run Get Call inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Aircall's rate limits.

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