AActionAircallUpdated May 2026

How do I fetch the details of a specific Aircall call?

Short answer: Drop the "Aircall → Get Call" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 6 Aircall actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Call ID callId	string	Required	12345

Sample request

{
  "callId": "12345"
}

Returns

{
  "call": {
    "id": 12345,
    "user": {
      "id": 7,
      "name": "Jane Doe"
    },
    "status": "done",
    "duration": 42,
    "direction": "inbound",
    "recording": "https://media.aircall.io/recordings/abc.mp3",
    "raw_digits": "+15551234567",
    "started_at": 1737000000
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Get Call.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Aircall

2 Google Sheets triggers

HubSpot → Aircall

18 HubSpot triggers

FAQ

Questions about Get Call.

What does the Get Call action do in Aircall?

Returns the full call record by ID — duration, direction, participants, recording URL, tags, notes. The standard lookup for workflows that received a call ID via webhook and need richer context for downstream processing.

What inputs does Get Call require?

Required: Call ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Aircall returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does Get Call support batch operations?

Yes. Run Get Call inside a Loop node to process arrays. Tiny Command handles Aircall's rate limits automatically so you don't have to throttle manually.

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