ActionAircallUpdated September 2026

How do I create a contact in Aircall?

Short answer: You can create contact in Aircall by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Aircall Create Contact action to a workflow, map its 5 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

Create Contact in Aircall — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
First Name
firstName
stringOptionalJane
Last Name
lastName
stringOptionalDoe
Company
companyName
stringOptionalAcme Inc
Phone Numbers
phoneNumbers
arrayOptionalArray of {label, value} objects. e.g. [{"label":"Work","value":"+15551234567"}]
Emails
emails
arrayOptionalArray of {label, value} objects.
Sample request
{
"firstName": "Jane",
"lastName": "Doe",
"companyName": "Acme Inc",
"phoneNumbers": "{{trigger.phoneNumbers}}",
"emails": "{{trigger.emails}}"
}
Returns
{
"contact": {
"id": 501,
"last_name": "Doe",
"first_name": "Jane",
"company_name": "Acme Inc"
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for Create Contact.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about Create Contact.

What does the Create Contact action do in Aircall?
Adds a contact to Aircall's shared address book so the team sees the caller's name on inbound calls instead of just the phone number. Useful for "sync CRM contacts to Aircall on create" workflows that keep the contact-resolution UI accurate.
What inputs does Create Contact require?
Create Contact has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Aircall returns an error?
The run history shows the failed step with its input and the error message Aircall returned, so you can fix the input and run the workflow again. Automatic retries are built into HTTP steps only, where you can also set your own retry count and delay.
Does Create Contact support batch operations?
Run Create Contact inside a loop to process each item in an array. TinyCommand does not throttle calls for you, so for large arrays add a Delay step if you need to stay within Aircall's rate limits.
More actions

Other Aircall actions.

Create Contact in Aircall — start free