Use case· 4 steps
How do I automate Stripe dispute responses?
When a dispute fires, AI classifies type (fraud, friendly-fraud, product issue), pulls relevant evidence (order info, communication history), drafts a Stripe dispute response, and creates an Asana task for human review.
How it works
Set up "Handle Stripe disputes end-to-end" in 4 steps
- 1Dispute triggerStripe Dispute Created.
- 2Gather contextStripe Get Charge + customer history + recent support tickets.
- 3AI classify and draftOpenAI classifies dispute type + drafts response with relevant evidence.
- 4Task for humanAsana Create Task assigned to ops-lead with deadline = dispute deadline + AI draft pre-filled.
FAQ
Common questions about this recipe
Should I auto-submit the response?
No. Disputes have legal/financial weight. Always require human review before Stripe Submit Evidence — AI drafts the response, human reviews and submits.
