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Use case· 4 steps

How do I automate Stripe dispute responses?

When a dispute fires, AI classifies type (fraud, friendly-fraud, product issue), pulls relevant evidence (order info, communication history), drafts a Stripe dispute response, and creates an Asana task for human review.

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How it works

Set up "Handle Stripe disputes end-to-end" in 4 steps

  1. 1
    Dispute trigger
    Stripe Dispute Created.
  2. 2
    Gather context
    Stripe Get Charge + customer history + recent support tickets.
  3. 3
    AI classify and draft
    OpenAI classifies dispute type + drafts response with relevant evidence.
  4. 4
    Task for human
    Asana Create Task assigned to ops-lead with deadline = dispute deadline + AI draft pre-filled.
FAQ

Common questions about this recipe

Should I auto-submit the response?
No. Disputes have legal/financial weight. Always require human review before Stripe Submit Evidence — AI drafts the response, human reviews and submits.