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- List Conversations
ActionTidioUpdated May 2026
How do I list Tidio chat conversations?
Short answer: Drop the "Tidio → List Conversations" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Limit limit | string | Optional | — |
Sample request
{"limit": "{{trigger.limit}}"}
Returns
{"data": [{"id": "cnv_abc","status": "open","visitor": {"email": "jane@x.com"}}]}
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for List Conversations.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about List Conversations.
What does the List Conversations action do in Tidio?
Lists chat conversations in Tidio with their visitor and status. Good for periodic exports to a BI tool or for triage dashboards.
What inputs does List Conversations require?
List Conversations has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Tidio returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does List Conversations support batch operations?
Yes. Run List Conversations inside a Loop node to process arrays. Tiny Command handles Tidio's rate limits automatically so you don't have to throttle manually.
More actions
Other Tidio actions.
Action
Upsert Contact
Creates a new Tidio contact or updates an existing one (matched by email). Use to keep your chat audience in sync with your CRM or product database.
ActionFind Contact by Email
Looks up a Tidio contact by email and returns their record. Used to enrich a chat event with stored attributes before responding.
Send list conversations from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.