Per-pair page

Connect Slack to Help Scout in two minutes.

Real-time triggers from Slack, ready-made actions in Help Scout. Filter, transform, and route without writing a line of code.

Connect Slack and Help Scout See reverse direction

Trigger app

Slack as the trigger

Workflows fire when something happens in Slack.

See all 13 triggers →

Action app

Help Scout as the action

Workflows do something in Help Scout, instantly.

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Slack → Help Scout

When something happens in Slack, do it in Help Scout.

13 Slack triggers wired to 4 Help Scout actions. Most-used pairing: App Home Opened → Create Help Scout Conversation.

Help Scout → Slack

Or fire it the other way around.

5 Help Scout triggers wired to 45 Slack actions downstream.

See Help Scout → Slack →

Popular pairings

Common Slack → Help Scout workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 9 of 52 combinations

When app home opened in Slack, create help scout conversation in Help Scout.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, list help scout conversations in Help Scout.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, list help scout mailboxes in Help Scout.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app home opened in Slack, reply to help scout conversation in Help Scout.

Fires when a user opens your Slack app's Home tab or DM. Useful for refreshing the Home view, lazy-loading user-specific data, or tracking app engagement.

When app mentioned in Slack, create help scout conversation in Help Scout.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, list help scout conversations in Help Scout.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, list help scout mailboxes in Help Scout.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When app mentioned in Slack, reply to help scout conversation in Help Scout.

Fires when your Slack app is mentioned in a message. The standard hook for chatbots that answer when summoned with @your-app.

When new channel in Slack, create help scout conversation in Help Scout.

Fires when a new Slack channel is created in the workspace. Useful for auto-adding the bot, welcome messages, or governance audit logs.

How it works

Connect Slack and Help Scout in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Slack and Help Scout
Open Tiny Command, authorize Slack and Help Scout once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Slack trigger
Drop the Slack → App Home Opened trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/slack.trigger-app-home-opened
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Help Scout action
Drop the Help Scout → Create Help Scout Conversation action below it. Map fields from the Slack payload into the Help Scout inputs.
helpscout.create-conversation
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Slack + Help Scout.

How long does it take to connect Slack and Help Scout on Tiny Command?

Under two minutes. Authorize Slack and Help Scout once each, drop the Slack trigger and Help Scout action onto a workflow canvas, map a couple of fields, and publish. No code, no glue.

Is the Slack ↔ Help Scout integration real-time?

Yes. Both Slack and Help Scout expose webhooks, so events from one fire workflows in the other within seconds rather than on a polling interval.

Can I filter or transform data between Slack and Help Scout?

Yes. Add a Filter node to only pass through matching events, a Switch node to branch by value, or an AI / Code node to transform payloads before they hit Help Scout.

What Slack events can trigger a Help Scout workflow?

Any of the 13 Slack triggers, including "App Home Opened". Each fires in real time when the matching event happens in Slack.

Do I need a paid plan to use Slack with Help Scout?

No. There's a free tier that covers most Slack+Help Scout use cases without a credit card. Paid plans unlock higher run volumes and team features when you outgrow it.

What if I want Help Scout → Slack instead?

Build it the same way, in reverse. There's a dedicated /integrations/helpscout/with/slack page with the reverse-direction triggers and actions.

Other apps that pair well with Slack.

Slack + Gmail

Slack + Google Sheets

Spreadsheets & Databases

Spreadsheets & Databases

Wire Slack to Help Scout in 2 minutes.

Free tier available. No credit card. No onboarding call.

Try for free Request a demo

Connect Slack to Help Scout in two minutes.

Pick the way that fits your stack.

When something happens in Slack, do it in Help Scout.

Or fire it the other way around.

Common Slack → Help Scout workflows.

Connect Slack and Help Scout in five steps.

Questions about Slack + Help Scout.

Other apps that pair well with Slack.

Wire Slack to Help Scout in 2 minutes.

Be the first to know what's next.