Per-pair page

Intercom + Typeform: surveys triggered from chat.

Send Typeform surveys from Intercom conversations, capture survey responses as Intercom attributes, or trigger Intercom messages from Typeform submissions.

Connect Intercom and Typeform See reverse direction

Trigger app

Intercom as the trigger

Workflows fire when something happens in Intercom.

Action app

Typeform as the action

Workflows do something in Typeform, instantly.

List FormsAPI
List ResponsesAPI

Both directions

Pick the way that fits your stack.

Pair pages are mirrored. Each direction gets its own dedicated page.

Intercom → Typeform

When something happens in Intercom, do it in Typeform.

5 Intercom triggers wired to 2 Typeform actions. Most-used pairing: New Contact → List Forms.

Typeform → Intercom

Or fire it the other way around.

2 Typeform triggers wired to 20 Intercom actions downstream.

See Typeform → Intercom →

Popular pairings

Common Intercom → Typeform workflows.

Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.

Showing 6 of 10 combinations

When new contact in Intercom, list forms in Typeform.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When new contact in Intercom, list responses in Typeform.

Fires when a new contact (lead or user) is created in Intercom. Use to enrich, sync into your CRM, or kick off a welcome sequence.

When conversation closed in Intercom, list forms in Typeform.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When conversation closed in Intercom, list responses in Typeform.

Fires when an Intercom conversation is closed by an admin. Common use: send CSAT survey, log resolution to CRM, run an AI quality check on the resolved thread.

When new conversation in Intercom, list forms in Typeform.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

When new conversation in Intercom, list responses in Typeform.

Fires when a new conversation is started in Intercom (by a user via messenger/email or by an admin). The standard inbound hook for AI triage, routing, and bot handoff.

How it works

Connect Intercom and Typeform in five steps.

No code, no glue, no half-day setup. Each step is one click.

1
Connect
Authorize Intercom and Typeform
Open Tiny Command, authorize Intercom and Typeform once each. Both connections are available to every workflow on your account.
2
Trigger
Pick a Intercom trigger
Drop the Intercom → New Contact trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/intercom.trigger-contact-created
3
Transform
Add a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
4
Action
Add the Typeform action
Drop the Typeform → List Forms action below it. Map fields from the Intercom payload into the Typeform inputs.
typeform.list-forms
5
Publish
Publish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.

FAQ

Questions about Intercom + Typeform.

How do I send a Typeform CSAT survey from Intercom?

Intercom Conversation Closed → Intercom Send Message with the Typeform URL pre-filled with hidden fields (contact_id, conversation_id). Response loops back via the next trigger.

Can I capture Typeform responses as Intercom contact attributes?

Yes. Typeform Response Submitted → Intercom Update Contact with custom attributes (csat_score, last_survey_date). Builds engagement signal over time for support segmentation.

How do I trigger different Typeforms by Intercom topic?

Switch on Intercom conversation tag → pick the right Typeform URL. Sales chats → demo-request form. Support chats → CSAT form. Conversational, contextual.

Can I auto-create an Intercom contact from a Typeform submission?

Yes. Typeform Response Submitted → Intercom Find or Create Contact by email with name + custom attributes from form. Tag with form-source for downstream segmentation.

How do I avoid double-sending Typeforms from Intercom?

Track sent Typeform IDs on the Intercom contact. Filter trigger to skip contacts who've been surveyed in the last 30 days. Prevents survey fatigue.

Can I post-Typeform thank-you message via Intercom?

Yes. Typeform Response Submitted → Intercom Send Message thanking them for the response. Closes the survey loop with a personal touch.

Other apps that pair well with Intercom.

Intercom + Gmail

Intercom + Slack

Communication

Intercom + Google Sheets

Spreadsheets & Databases

Wire Intercom to Typeform in 2 minutes.

Free tier available. No credit card. No onboarding call.

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