TriggerHubSpotReal-timeUpdated May 2026
How do I trigger when a HubSpot conversation property changes?
Short answer: Drop the "HubSpot → Conversation Property Changed" trigger on your workflow canvas, add filters if you want them, and publish. It fires within seconds of the event in HubSpot, not on a polling schedule.
Anatomy
What this trigger looks like in a workflow.
Drop it on the canvas. Configure a couple of fields. Publish.
In the builder
Trigger
Conversation Property Changed
When the matching event happens
conversation property changedconversation status changedwatch for conversation property changedchat thread updatedwhen conversation property changes in hubspot
What this trigger returns
for the curiousYou don’t need to read this. Tiny Command auto-maps every field into the visual picker so downstream nodes can pull values by clicking. We show it here for power users who want to know what’s on the wire.
{"eventId": 100,"objectId": 1234567,"portalId": 62515,"sourceId": "userId:12345","occurredAt": 1712835600000,"changeSource": "CRM","propertyName": "hs_conversation_status","attemptNumber": 0,"propertyValue": "CLOSED","subscriptionId": 12345,"subscriptionType": "conversation.propertyChange"}
Output shape
Fields available to downstream nodes.
Every field below can be referenced by name in any action or filter that comes after this trigger.
| Field | Type | Example |
|---|---|---|
| eventId | number | 100 |
| objectId | number | 1234567 |
| portalId | number | 62515 |
| sourceId | string | "userId:12345" |
| occurredAt | number | 1712835600000 |
| changeSource | string | "CRM" |
| propertyName | string | "hs_conversation_status" |
| attemptNumber | number | 0 |
| propertyValue | string | "CLOSED" |
| subscriptionId | number | 12345 |
| subscriptionType | string | "conversation.propertyChange" |
Pairs with
Drop these actions after Conversation Property Changed.
FAQ
Questions about Conversation Property Changed.
How does the Conversation Property Changed trigger work in HubSpot?
Fires when a conversation property changes in HubSpot Conversations Inbox (status, assignee, priority). Use to log SLA events or react to handoffs.
Is the Conversation Property Changed trigger real-time?
Yes. Conversation Property Changed uses webhooks or push subscriptions, not polling. Your workflow fires within seconds of the event happening in HubSpot.
What data does Conversation Property Changed return?
The full event payload from HubSpot. The output shape table on this page lists every field, its type, and an example value so you can map fields into downstream nodes.
Can I filter Conversation Property Changed so only some events start a workflow?
Yes. Add a Filter node right after the trigger and match on any field, whether that's subject, sender, status, or anything else in the payload. Workflows only continue when the filter passes.
Do I need HubSpot admin permissions to use Conversation Property Changed?
For most HubSpot accounts a standard user can authorize the trigger. Some HubSpot plans require an admin to enable third-party webhooks. Check HubSpot's docs if the trigger fails to register.
More triggers
Other HubSpot triggers.
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TriggerCompany Deleted
Fires when a company is deleted in HubSpot. Useful for audit logs or for tearing down related records in other systems.
TriggerCompany Property Changed
Fires when a specific company property changes in HubSpot. Use a property filter to react only on changes you care about (e.g. lifecycle stage).
TriggerNew Contact
Fires when a new contact is created in HubSpot. The standard inbound hook for routing, enrichment, and welcome flows.
TriggerContact Deleted
Fires when a contact is deleted in HubSpot. Useful for audit logs or for tearing down related records in other systems.
Build a workflow on this trigger.
One trigger. 23+ downstream actions. Zero glue.
