Connect Gmail to Freshservice in two minutes.
Real-time triggers from Gmail, ready-made actions in Freshservice. Filter, transform, and route without writing a line of code.
Workflows do something in Freshservice, instantly.
Pick the way that fits your stack.
Pair pages are mirrored. Each direction gets its own dedicated page.
When something happens in Gmail, do it in Freshservice.
1 Gmail triggers wired to 7 Freshservice actions. Most-used pairing: New Email → Add Note to Freshservice Ticket.
Or fire it the other way around.
0 Freshservice triggers wired to 27 Gmail actions downstream.
- Use any trigger in the catalog as the upstream.
Common Gmail → Freshservice workflows.
Pick a pairing to set it up in two minutes. Each one is a fully editable recipe.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Fires when a new email is received in Gmail. Returns full email content; enable "Include Attachments" to automatically download all file attachments.
Connect Gmail and Freshservice in five steps.
No code, no glue, no half-day setup. Each step is one click.
- 1ConnectAuthorize Gmail and Freshservice
Open Tiny Command, authorize Gmail and Freshservice once each. Both connections are available to every workflow on your account.
- 2TriggerPick a Gmail trigger
Drop the Gmail → New Email trigger onto the canvas. Tiny Command auto-registers the webhook.
POST /v1/webhooks/google-gmail.trigger-email-received - 3TransformAdd a filter or AI step
Optionally add a Filter node ("subject contains URGENT") or an AI step ("classify intent") between trigger and action.
- 4ActionAdd the Freshservice action
Drop the Freshservice → Add Note to Freshservice Ticket action below it. Map fields from the Gmail payload into the Freshservice inputs.
freshservice.add-note - 5PublishPublish and forget
Hit Publish. Tiny Command runs it in production from second one. Watch the run-log fill up.
Questions about Gmail + Freshservice.
How long does it take to connect Gmail and Freshservice on Tiny Command?
Is the Gmail ↔ Freshservice integration real-time?
Can I filter or transform data between Gmail and Freshservice?
What Gmail events can trigger a Freshservice workflow?
Do I need a paid plan to use Gmail with Freshservice?
What if I want Freshservice → Gmail instead?
Other apps that pair well with Gmail.
Wire Gmail to Freshservice in 2 minutes.
Free tier available. No credit card. No onboarding call.
