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- List Companies
ActionFreshdeskUpdated May 2026
How do I list Freshdesk companies?
Short answer: Drop the "Freshdesk → List Companies" action anywhere in your workflow, map the inputs from upstream nodes, and publish.
Inputs
The fields this action accepts.
Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.
| Field | Type | Required | Description |
|---|---|---|---|
Page page | string | Optional | Page. e.g. "1" |
Per Page per_page | string | Optional | Results per page (max 100) |
Sample request
{"page": "1","per_page": "30"}
Returns
[{"id": 1001,"name": "Acme Corp","domains": ["acme.com"],"created_at": "2024-01-01T00:00:00Z","updated_at": "2024-06-15T00:00:00Z","description": "Enterprise customer"}]
Use these fields in downstream nodes for routing, logging, or error handling.
Triggered by
Apps that pair well as the trigger for List Companies.
Any of these apps can fire this action as part of a workflow.
FAQ
Questions about List Companies.
What does the List Companies action do in Freshdesk?
Lists all companies in Freshdesk with their domains and custom fields. Useful for CRM sync or for company-level ticket reports.
What inputs does List Companies require?
List Companies has no required inputs. Sensible defaults are applied if you leave fields blank.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Freshdesk returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does List Companies support batch operations?
Yes. Run List Companies inside a Loop node to process arrays. Tiny Command handles Freshdesk's rate limits automatically so you don't have to throttle manually.
More actions
Other Freshdesk actions.
Action
Add Note to Ticket
Adds a note (private or public) or a reply to an existing Freshdesk ticket. Used for AI-summary notes, automated status updates, or piping context from external systems.
ActionCreate Company
Creates a new company (B2B customer account) in Freshdesk. Used to mirror your CRM accounts into the helpdesk so contacts auto-link.
ActionCreate Contact
Creates a new contact (end-customer) in Freshdesk with name, email, phone, company, and tags. Used to provision contacts before ticket creation.
ActionCreate Ticket
Creates a new support ticket in Freshdesk with requester, subject, description, source, priority, status, group, and agent. The entry point for converting external alerts or forms into trackable tickets.
ActionDelete Contact
Deletes a Freshdesk contact by ID. Note that this hides the contact rather than permanently removing them, so their tickets are preserved.
ActionDelete Ticket
Deletes a Freshdesk ticket by ID. Tickets move to trash for 30 days before permanent deletion, so this is recoverable in the short term.
Send list companies from your workflows.
Triggered by anything in the catalog. Free tier available. No credit card.