ActionChatwootUpdated May 2026

How do I list Chatwoot conversations?

Short answer: Drop the "Chatwoot → List Conversations" action anywhere in your workflow, map the inputs from upstream nodes, and publish.

Use this action All 3 Chatwoot actions

Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

Field	Type	Required	Description
Account ID accountId	number	Required	Account ID
Status status	options	Optional	Status. Options: Open, Resolved, Pending, All

Sample request

{
  "accountId": "{{trigger.accountId}}",
  "status": "{{trigger.status}}"
}

Returns

{
  "data": {
    "meta": {
      "all_count": 50
    },
    "payload": [
      {
        "id": 1,
        "status": "open",
        "contact": {
          "name": "John Doe",
          "email": "john@example.com"
        },
        "messages_count": 5
      }
    ]
  }
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for List Conversations.

Any of these apps can fire this action as part of a workflow.

Google Sheets → Chatwoot

2 Google Sheets triggers

HubSpot → Chatwoot

18 HubSpot triggers

FAQ

Questions about List Conversations.

What does the List Conversations action do in Chatwoot?

Paginated conversations with filters by inbox, status, assignee. Useful for "what's in the queue this morning" capacity-planning workflows and for bulk-action workflows that operate on conversation sets.

What inputs does List Conversations require?

Required: Account ID. Every input accepts a static value or a variable from any upstream node in your workflow.

Can I use dynamic inputs from earlier workflow nodes?

Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.

What happens if Chatwoot returns an error?

The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.

Does List Conversations support batch operations?

Yes. Run List Conversations inside a Loop node to process arrays. Tiny Command handles Chatwoot's rate limits automatically so you don't have to throttle manually.

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