ActionChatwootUpdated June 2026

How do I list Chatwoot conversations?

Short answer: You can list conversations in Chatwoot by hand from its own interface, but it won’t repeat itself. On TinyCommand, add the Chatwoot List Conversations action to a workflow, map its 2 inputs from any upstream app, and it runs automatically every time the trigger fires. No code, and a free tier to start.

List Conversations in Chatwoot — start free
Inputs

The fields this action accepts.

Every field can be mapped from an upstream trigger, AI step, table row, or hard-coded literal.

FieldTypeRequiredDescription
Account ID
accountId
numberRequiredAccount ID
Status
status
optionsOptionalStatus. Options: Open, Resolved, Pending, All
Sample request
{
"accountId": "{{trigger.accountId}}",
"status": "{{trigger.status}}"
}
Returns
{
"data": {
"meta": {
"all_count": 50
},
"payload": [
{
"id": 1,
"status": "open",
"contact": {
"name": "John Doe",
"email": "john@example.com"
},
"messages_count": 5
}
]
}
}

Use these fields in downstream nodes for routing, logging, or error handling.

Triggered by

Apps that pair well as the trigger for List Conversations.

Any of these apps can fire this action as part of a workflow.

FAQ

Questions about List Conversations.

What does the List Conversations action do in Chatwoot?
Paginated conversations with filters by inbox, status, assignee. Useful for "what's in the queue this morning" capacity-planning workflows and for bulk-action workflows that operate on conversation sets.
What inputs does List Conversations require?
Required: Account ID. Every input accepts a static value or a variable from any upstream node in your workflow.
Can I use dynamic inputs from earlier workflow nodes?
Yes. Any field on this action can pull values from upstream nodes, whether that's a form response, a trigger payload, an AI output, or a lookup result.
What happens if Chatwoot returns an error?
The workflow pauses on the failed node, the error message is captured in the run log, and you can retry the run with one click. Auto-retry policies are configurable per workflow with exponential backoff up to 5 attempts.
Does List Conversations support batch operations?
Yes. Run List Conversations inside a Loop node to process arrays. TinyCommand handles Chatwoot's rate limits automatically so you don't have to throttle manually.
More actions

Other Chatwoot actions.

Action
Get Agent Profile
Returns an agent or contact profile by ID. Useful for resolving user IDs to readable identity in downstream notifications.
Action
Send Message
Posts a customer-facing reply (outgoing) or an internal team note (private). Routes via the conversation's originating channel by default. Useful for "AI-drafted response posted as private note for agent review" or for full-auto reply workflows on low-complexity tickets.
List Conversations in Chatwoot — start free